What are the responsibilities and job description for the Medical Practice Assistant - Boston position at Actalent?
Description:
330 Mount Auburn Street, Cambridge, MA,CTH
8:00am-4:30pm
Job Description
• Maintains computerized or manual patient
appointment schedule. Schedules meetings, communicates with other
hospital/practice departments, nursing homes and various community services as
necessary.
• Schedules patient tests and examinations at
various sites. Informs patients of schedules and preparations necessary.
Educates patients when testing requires special preparations.
• Maintains patient medical records in an
accurate manner. Responds to requests for medical information when necessary.
• Answers all incoming calls for the
professional staff, takes messages, and routes appropriately. Notifies
physicians or takes steps to locate covering physicians for patient
emergencies. Uses sound judgment in triaging patients in other areas when
necessary. Assists physicians and other professional staff in returning
telephone calls, calling in prescriptions, and informing patients of results.
• Prepares correspondence for patients and
physicians when required.
• Maintains office supplies and stock and
communicates all stocking needs to office practice supervisor.
• Rotates through the check in and check out
positions. Greets all patients and family members in a professional and
courteous manner. Verifies all demographic and insurance information and
changes as necessary. Collects co-payments when required and maintains an
accurate cash log of all dollars collected.
• Schedules all specialty appointments as
indicated at the direction of the physician. Processes all necessary referrals
and follows up on all insurance questions and inquiries as needed.
• Opens, sorts, and processes all incoming and
outgoing mail. Assists physicians with responding to information inquiries,
patient requests, and medical record copies.
• Coordinates patient visits with other
off-site practices to ensure that patients are seen in a timely manner.
Communicates with primary care physician when necessary to schedule urgent care
visits.
• Depending on the location and specialty of
the physician and practice, the secretary is responsible for scheduling
hospital admissions and surgical procedures. Communicates with Operating Room
scheduling, Pre-admission Review, and Admitting all diagnosis and insurance
information. Informs patients of arrangements.
• Reviews all encounter forms for accuracy of
information. Provides CPT and ICD10 coding on all forms. Enters appropriate charges
in the IDX system and verifies data on a weekly and monthly basis. Assists
patients with billing questions. Acts as a liaison between the billing service
and patients.
• Works under direction of administrative
manager.
Qualifications
• High school diploma. Knowledge of medical
terminology, word processing equipment, and personal computers.
• Two years of experience in a busy medical
practice setting. Ability to perform multiple tasks simultaneously. Knowledge
of pre-admission and pretesting requirements helpful.
• Clinical experience preferred not required -
can train on clinical aspects of role
• Effective telephone manner and ability to
communicate with patients, physicians, and other professional staff. Excellent
follow through skills.
About Actalent:
Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $19 - $23
