What are the responsibilities and job description for the Pharmacy Technician Trainee position at Actalent?
Actalent Healthcare is looking for great Care Specialist/Pharmacy Technician Trainees to join our growing Specialty Pharmacy teams
in the Plano, TX area!
WHY ACTALENT
Work with a dedicated career partner specialized in your healthcare skill set.
We advocate on your behalf so you get what you want and need out of a job
Get performance feedback, career advice, and access to ongoing professional development tools
Build your career and learn new skills through projects as diverse as your curiosity
You are eligible for benefits, paid-time off, and competitive wages that are paid weekly
JOB RESPONSIBILITIES
Performing Pharmacy Technician duties in a Specialty Mail-Order Pharmacy.
This position is 95% on the phones in a customer service style environment using your pharmacy expertise and knowledge to talk to doctors, patients, and insurance companies
- Processing pharmacy orders
- Customer service with pharmacy patients
- Following up on prescriptions for patients
- Insurance Verification
- Prior Authorizations
- Submit third-party insurance claims
- Troubleshooting complex cases.
- Handle patient escalations via phone, text, chat, and email.
- 90-95% of the work will be on the phones for level 1s (pharm tech trainees or licensed pharm tech with under 6 months experience)
- Troubleshoot prescription issues by calling insurance companies, doctors offices, and patients
- Work closely with doctors offices to manage refill requests, prior authorizations, and coverage determinations
QUALIFICATIONS
Experience
- 1 year experience in customer service roles
Education
- High School Diploma or equivalent
Licenses and Certifications
- Active Texas State Board of Pharmacy Trainee license
BENEFITS
- Health Insurance (Medical, Dental, Vision)
- 401k Plan, and Life Insurance
- Corporate Employee Discount Program
- Health Advocacy Services & Employee Assistance Program
- Opportunities for advancement & Overtime pay available
DIVERSITY, EQUITY & INCLUSION
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
ABOUT ACTALENT
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
Actalent is an equal opportunity employer.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
Salary : $17
