Project Specialist - QA

Description:

Working under the direction of the QA Manager, this person will coordinate with field, laboratory, and other internal staff to drive results while constantly identifying areas of improvement for our processes to continually deliver an exceptional customer experience! This person will serve as the primary Liaison between client(s) and internal lab staff by ensuring that all client requests & commitments are met throughout the sample/project life cycle. ESSENTIAL DUTIES: • Serve as our Point of Contact to coordinate, manage, and provide timely responses to customer inquiries related to the management of projects and status of work in progress-from the beginning of sample collection to the final report submission. • Provide scheduling service associated with sample collection, sample containers / bottle specifications, shipping containers, receipt of samples, appropriate turnaround times / due dates, project planning, and final report requirements; this includes scheduling as well as coordinating sample collection and bottle specifications that are shared with the Sample Receiving team daily. • Set up projects in Laboratory Information Management System (LIMS), as defined by client(s). • Work with QA/QC & laboratory management to meet customer requirements and resolve service / technical issues during every phase of the project; this includes facilitating corrective action(s), when needed. • Perform final review and release of reports & invoices while ensuring that all client requests & commitments have been met; this includes ensuring that compliance data is reported on-time. • Manage subcontracted work and make sure it is reported on-time. • Review reported data against historical results for consistency. • Maintain a general working knowledge of analytical methods, method updates, and method usage to monitor compliance with industry as well as local/state/federal regulations. • Keep client informed of progress of work and report findings / results accordingly. • Communicate client concerns/issues to lab management. • Provide quotations and job specifications for assigned work projects. • Work with client and lab to define project specifications; this includes communicating project schedule to lab personnel. • Review incoming work to ensure work requests are properly specified according to project requirements. • Track projects through the lab (as required) while keeping client & lab personnel appraised of progress. • Ensure consistent reporting formats for clients. • Bring problems or issues relative to work to the QA Manager, Lab Director, and/or lab management for study & resolution. • Work closely with Sample Receiving, Laboratory Operations, QA/QC, and administrative staff to keep everyone informed (as appropriate) on client issues & projects.

Skills:

Sample Management, sample collection, environmental science, LIMS, Quality Assurance

Top Skills Details:

Sample Management,sample collection,environmental science,LIMS,Quality Assurance

Additional Skills & Qualifications:

Bachelor’s degree in a Science-oriented field of study (preferably Chemistry and/or Environmental Science). 0 yrs of experience Experience working in environmental compliance, client services, and/or project management is a plus!

Experience Level:

Entry Level

About Actalent:

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.