Transportation Account Manager

The Account Manager, Transportation is highly collaborative and focused on delivering value added services to existing ACV customers. This role will work closely with all ACV Sales Teams as well as Transport Operations and Business Operations. The Account Manager, Transportation's primary responsibility will be to win new transport orders from existing ACV customers. The role will be responsible for coordinating with the existing account coverage in order to build relationships, pitch transport, and close deals. Remote / Travel This role is remote but candidates that can be in the Buffalo, NY office at least 2 days a week are preferred. Occasional corporate travel to customers may be required up to 20%. For candidates not in Buffalo, additional travel will be required to the Buffalo, NY office. Sales Win back customers that decline or churn from ACV Transport Win customers that never use ACV Transport Win wallet share from customers that sometimes use ACV Transport Win customers to use ACV Transport’s services outside of ACV Auctions Collaboration ACV Inside, Outside, and Major Account sales teams to navigate customers and relationships Transport Marketing to generate and distribute collateral to target customers Transport Business Intelligence to use data and reports to identify target customers and track success Transport Operations to drive customized fulfillment to meet customer needs and hand off customers to Transport account managers Create and maintain relationships with key customers, stakeholders, and shippers and communicate with them via email, text, video and face-to-face Execute on sales campaigns and initiatives Coordinate internally to get in front of customers, craft custom pitches, and win transport orders Leverage follow-ups, check-ins and cross functional resources to drive customer wins Meet or exceed all sales goals and KPI’s Document activities, strategies and efforts Perform additional duties as assigned Education Requirements Preferred - 4 Year/Bachelor's Degree Years of Experience 2 years B to B/SMB environment experience Additional Qualifications Sales or Account Management background Strong communication skills Customer-first philosophy Problem solver, strong business acumen, ability to collaborate and self-motivate A reliable self-starter attitude capable of thriving in an entrepreneurial environment Automotive experience a plus Automotive transport experience a plus Experience with ACV a plus Team Player who is adaptable to changes and improvement

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