What are the responsibilities and job description for the Customer Service Sales Associate position at Adam Tech?
Job Description
Assist customers, sales team & Mfg.’s Reps, with all necessary customer service associated requests and issues, RMA’s, Credits, Literature requests.
Assist RSM’s, DSM, BDM’s and Reps with Literature Request and samples/Kits.
Assist in assembling product sample kits and maintaining inventory of completed kits.
Keeping & maintaining inventory of promotional items, offer suggestions to management of ideas and recommendations of new give away promotional items.
Assist in sending promotional items, samples kits & brochures to specific trade shows and maintaining the trade show cases upon return to be replenished and ready for next shipment.
Be responsible for 3-5 Tier 3 distribution accounts, to include quoting, offering direction and assistance with product recommendation, work with engineering to support customer inquiries.
Assist customers, sales team & Mfg.’s Reps, with all necessary customer service associated requests and issues, RMA’s, Credits, Literature requests.
Assist RSM’s, DSM, BDM’s and Reps with Literature Request and samples/Kits.
Assist in assembling product sample kits and maintaining inventory of completed kits.
Keeping & maintaining inventory of promotional items, offer suggestions to management of ideas and recommendations of new give away promotional items.
Assist in sending promotional items, samples kits & brochures to specific trade shows and maintaining the trade show cases upon return to be replenished and ready for next shipment.
Be responsible for 3-5 Tier 3 distribution accounts, to include quoting, offering direction and assistance with product recommendation, work with engineering to support customer inquiries.
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