What are the responsibilities and job description for the Desktop Support Technician position at Admin Networks, Inc.?
About us
Admin Networks, Inc. is a small business in San Jose, CA. We are professional, challenging, customer-centric and our goal is to committed to providing excellent IT services. We always put our clients first. We value time, so we are always punctual and provide services in a timely manner remotely or onsite. ..
Our work environment includes:
- Company perks
- Growth opportunities
- Casual work attire
We are looking for a Desktop Support Technician to join our team and provide technical assistance to our clients. The successful candidate will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing end-user support. The ideal candidate will have a strong technical background and excellent customer service skills, as well as the ability to work independently and efficiently in a fast-paced environment.
Responsibilities:
- Troubleshoot hardware and software issues.
- Install, configure, and maintain desktop systems.
- Provide technical support to users.
- Perform system maintenance tasks.
- Resolve network issues.
- Document technical problems and solutions.
- Maintain inventory of computer hardware and software.
Job Types: Part-time, Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
Schedule:
- Monday to Friday
- On call
- Overnight shift
- Weekends as needed
Ability to commute/relocate:
- San Jose, CA 95131: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Question 1. Could you please tell me about your personality and provide some insights into who you are as an individual?"
Question 2. What led you to pursue a career in the IT field?
Question 3. Have you utilized any managed service software in your professional experience, and if so, for how long? What are your opinions on these software solutions?
Experience:
- Customer service: 1 year (Preferred)
- iOS Mac troubleshooting: 2 years (Required)
- Windows PC troubleshooting: 2 years (Required)
Work Location: In person
Salary : $20 - $22