Lifion Solution Design Consultant

ADP is hiring a Solution Design Consultant - Lifion

• Are you looking to join an organization that creates cutting edge HCM products and solutions for clients?
• Are you empathic to client needs, the people you work with, and internal partners to drive success?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be the opportunity you’ve been searching for. Read on and decide for yourself.

In this role, you will work with ADP’s clients to shape up project scope, gather requirements, prioritize go live functionalities, and be responsible for end-to-end solution design for our growing Human Capital Management platform. You carry the weight of ADP’s service reputation and client excitement in your hands.

The nature of what you do every day will not change – your #1 goal is to help clients. Still, every day will be different because the challenges you solve will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, and you will partner with our Implementation specialists, Product owners and Leadership to actively solution for these.

To thrive in this role, you must be curious in understanding the “why”,” what”,” how”, “when”, “where” of our client’s business processes across HCM domains. You will need to be comfortable writing use case stories, working with process diagrams and step-by-step writeups, and establishing client needs based on requirements. You will “own” a client solution landscape and need to be comfortable articulating to broad audiences internally and externally.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ , multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU’LL DO: Responsibilities

What you can expect on a typical day:

• Client Support. Participate in client design conversations and meetings involving requirements gathering, deep dive domain analyses, prioritization of must/nice to haves, showcase ADP Product capabilities. Iterate on scalable, in-depth processes (with associated artifacts, documents, templates) to uncover client requirements including systems integrations, global needs, regulatory & compliance restrictions, core HR (Human Resources) processes, payroll scenarios & others
• Learn. You will continually expand your knowledge and skills on ADP product offerings, across domains of HR, payroll, talent etc. You will also grow the breadth and depth of understanding a wide variety of client business processes and how HCM needs varies across organizations of all types. This advanced product and industry wealth of experience and knowledge will increase your consulting effectiveness over time.
• Organize. Capture client scope and design requirements and document for review with product teams and formal client sign off
• Collaborate. Work with product teams to share client requirements, risks, and trade-offs. Ensure necessary program-wide alignment on go live readiness for prospective client needs

TO SUCCEED IN THIS ROLE: (Required Qualifications)

• 3-5 years' experience in HCM consulting, service or implementation in a client-facing role (solutions architect, business analyst, consultant, business technologist, sales engineer) or managed HRIS technology for your organization

What is important is having the skills to do the job. Other acceptable experiences could include:

• Experience leading complex client conversations to uncover business and system requirements
• Experience working with product or technology implementation teams to communicate client requirements, tradeoffs, and timing
• Entrepreneurial mindset and willingness to prototype and rapidly solve problems
• Passion for driving the Employee Experience through digital HR tools
• Comfort with Microsoft Office Tools (Excel, Word, SharePoint, Business process mapping in Visio experience a plus)
• Required Travel: about 25% (in normal times)

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched 401(k), Student Loan Repayment Program, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more.

New York City, salary range for this role is: $54,800 - $111,400 / Year

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.