Inbound Sales Representative - Indianapolis, IN

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Position Summary:

• Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and scheduling installation appointments.
• For all customers who are unable to purchase over the phone, position for an on-site consultation with a local sales representative.
• Ensure customer satisfaction by providing a high level of service, which includes determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications

Education/Certification:

• High school diploma or equivalent

Experience:

• Minimum 2 year sales experience, preferably within a call center.

Skills:

• Demonstrated sales ability, including closing skills.
• Ability to probe, conduct needs analysis and make appropriate recommendations.
• Excellent listening and communication skills
• Ability to perform multiple tasks in a high call volume environment.
• Positive interpersonal skills.
• Basic typing\PC experience required.

As of April 2017, Protection1 merged with ADT to become the leading company in the electronic security industry. As we progress through our integration, you will see collateral, building signs and apparel from both companies, but please know: we are on our way to becoming a completely unified ADT and while that happens, we are better together.

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Job Type: Full-time

Pay: $57,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Work Location:

• One location

Work Remotely:

• No