What are the responsibilities and job description for the Service technician position at ADT?
What You'll Do :
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
- Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
- Follow and complete required processes of wired / wireless technology and connection procedures.
- Test and validate system signals / communication with central monitoring to properly establish service.
- A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
What You'll Need :
- Valid driver's license
- Service experience
- Technical aptitude
- Strong verbal communication
- Customer focused and customer driven mindset
- Thrive in the face of uncertainty
The Perks :
- Full benefits on the 1st of the month after 31 days of employment
- Casual, yet energetic and engaging work environments
- Medical, Dental, Vision, 401(k) with employer matching
- Paid vacation time (We all need to recharge)
- Tuition reimbursement, employee referral bonuses
- A culture of coaching, development and career growth opportunities
Last updated : 2024-06-05
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