Group Air Agent (Virtual) EV

Description

The Group Air Agent will focus on group air travel reservations for ADTRAV. They will be responsible for organizing, booking, ticketing and generating reports for multiple groups simultaneous. They will also act as the liaison for multiple group accounts and be responsible for negotiating group air contracts and discounts. This position is a virtual position and top producers in this role are eligible for quarterly bonuses based on productivity. 

Major Responsibilities/Activities:

• Book and ticket air travel for groups up to 4000 passengers which include organizing manifests, booking, ticketing, reporting and making changes as needed.
• Organize group travel for corporate incentive, leisure and government clients.
• Research and coordinate airline contracts.
• Liaison for all group air accounts.
• Manage group blocks, attrition and utilization.
• Travel onsite with clients during meetings to assist with check-in, manifest management, and travel change requests as needed.
• Follow up with clients regarding travel plans and make adjustments as needed.

Knowledge, Skills and Abilities:

• Must be highly proficient with Sabre and Excel.
• Excellent organizational and planning skills.
• Ability to focus on the job at hand, work under pressure and multi-task.
• Integrate in to and add value to an already top-performing, cohesive team.
• Must display a professional rapport at all times.
• Be a decisive, successful problem solver.
• Exceptional communication and negotiation skills.
• Excellent customer service skills; internally and externally.
• Ability to handle multiple groups.
• First-hand experience of domestic and international group travel.

Education Requirements:

• Travel Agent Certification preferred. High school diploma or equivalent required.
• Minimum of 2 years’ experience as a group booking and ticketing agent

Physical Requirements:

This position is sedentary in nature, which requires very little to no lifting, pushing, and pulling. The primary function of this position include, but are not limited to, the ability to perform work utilizing a computer for extended periods of time. The ability to sit or stand for extended periods without leaving the work area is required.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Qualifications

Salary : $37,400 - $47,300