Account Executive Agency

Summary

Account Executive Agency

Position Summary:

The Account Executive works with the brand manager on content optimizations, data collection, variations, new item setup, flat files, image uploads, A content, Amazon posts, account audits, reporting, manages AB experiments and customer engagement emails within a specific department of the business to ensure project due dates are met. This role may be dedicated to servicing one significant client or responsible for multiple clients’ goals and encompassing task management and organization.

Ecommerce is a fast-paced industry, and the only constant is change- we are looking for someone who is dynamic, curious & confident to join our team as an Account Executive for our Amazon team. This role is responsible for providing tactical task management and operational excellence on the highest levels. In a work-from-home environment, to be successful, you will need to learn quickly, stay on top of new e-commerce trends, and be a motivated, independent worker. Excellent project management skills as well as poise, confidence and strategic thinking go a long way in this role. Must be a self-starter with a can-do attitude to be successful. Collaboration with other business management & Advantage Unified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach.

Essential Job Duties and Responsibilities:

• Manage 1-10 clients’ tactical tasks including, but not limited to content optimizations, data collection, variations, new item setup, flat files, image uploads, A content, Amazon posts, account audits, reporting, manages AB experiments, customer engagement emails and brand stores.
• Works independently to complete all tasks in a timely manner and uses Amazon support ticket system and SAS team for assistance.
• Create best-in-class catalog pages with a focus on SEO (titles, bullet points, product description, hidden keywords). Monitor changes in SEO using third party tools.
• Manage variations and monitor regularly for improvements.
• Create virtual bundles and monitor for issues.
• Identify account problems, open Amazon support cases and monitor resolutions.
• Meet regularly with Amazon account executives to collaborate on brand growth.
• Assist in getting new products live and retail ready, including collecting VINE reviews and problem resolution of existing items.
• Utilize A/B testing when applicable.
• Work with graphic design team to make recommendations to client to upsell creative assets for above-the-fold (ATF), A content, videos and advertising assets.
• Facilitate communication, opportunities, challenges, and workflow to other team members and attend all client meetings and reviews.
• Organize FBA or MFN shipment strategies and creation of shipments to Amazon.
• All capabilities within Seller Central or Vendor Central related to a product ASIN sales growth strategy.
• Plus, other tasks as assigned

Supervisory Responsibilities:

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements:

- Travel up to         <5%

Minimum Qualifications Minimum Qualifications:

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

• Min 0 or 1 years of experience full access and broad knowledge of Amazon Seller Central or Vendor Central either in an agency role, a brand role, Ex-Amazon or Entrepreneur selling on Amazon. Business Finance or Accounting field

Skills, Knowledge and Abilities:

• Advanced Excel and strategic thinking skills
• Knowledge using third party tools including Helium10, Keepa, DataHawk, Jungle Scout, or Zonguru
• Strong presentation and interpersonal skills
• Strong written communication and verbal communication skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Office / Sedentary Requirements:

Typically requires the ability to sit for extended periods of time (66% each day), ability to hear the telephone.

Additional Information Regarding ASM Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Executive serves as the agency liaison with the client to ensure that the client’s needs and objectives are achieved through execution of strategically grounded marketing programs. Primary role is development, implementation, financial management and post-analysis of promotional programs in conjunction with client and/or customer personnel.  A successful Account Executive will deliver measurable results to the client for their brands through flawless program management. Additionally, they must be able to collaborate effectively to deliver on mutual client and retailer objectives. Results will be obtained through effective communication and superior follow-up with the client, customer, internal agency and all third party vendors.

Essential Job Duties and Responsibilities

Primary Job Responsibilities – Personal Accountability

• Perform project management duties including: program tracking, timeline development and management, budget management and reconciliation, post-promotional analyses, and internal and external reporting
• Interface with the client on a regular basis to plan and manage programs and events; the amount of interaction with the client will be prescribed by the needs of the specific client service team and client relationship
• Develop effective client and retailer relationships to facilitate communication and execution with internal departments, including creative and production, to ensure that client deliverables are successfully achieved
• Determine project components based on objectives, including concept, event, tactics, associated costs and identify third party vendors who offer those services
• Research, negotiate, and plan with third party vendors and organizations, based upon scope of tactical execution plan, to deliver flawless execution
  • Often necessitates securing of a minimum of three (3) third party quotes to secure best rate for service provided
• Collaborate with company’s sales force, broker organization and/or marketing team throughout program development, execution, and post analysis
• Build and own complete understanding of managed brands/retailers
• Other related duties as assigned.

Primary Job Responsibilities – Cross-Functional Accountability

• Responsible for managing the creative development process and ensuring all concept, graphic design and copy elements are completed with the appropriate communication priorities and client approvals
• Support agency partners with coordination of deliverables and updates
• Communicate and interact effectively with agency team members in all departments and/or clients to deliver timely information and reports
• Other related duties as assigned

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. 

Travel up to   As needed 

Minimum Qualifications

Education Level: (Required) Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:  Marketing

-1-2 years of experience in consumer product, brand or agency

Skills, Knowledge and Abilities

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
• Ability to make oral presentations
• Excellent written communication and verbal communication skills
• Team building Skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Good interpersonal skills
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
• Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
• Strong organization, negotiation, and problem solving skills

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66% hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb.  May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.