What are the responsibilities and job description for the Virtual Health Coordinator position at AdventHealth Corporate?
AdventHealth Corporate
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Career Development
- Whole Person Wellbeing Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-Time
The role you’ll contribute:
The Health Coordinator’s primary responsibility is to oversee Health coordination and health coaching for the patients. This includes developing and monitoring Health coordination processes and supporting Primary clinical teams with these efforts. It also includes identifying the high-acuity patient population and working to ensure Health coordination for this patient population. The position will also provide health coaching support to identified patients assisting the Health Nurse Health Advisor with managing the patient. The Health Coordinator will work with the Nurse Health Advisor and clinical team to best serve the needs of the patient panel and the primary Health teams.
The value you’ll bring to the team:
- Works with all clinical teams in as a resource for the health management of all identified patients.
- Chart review and preparation pre- and post-office visit to ensure all required quality measures, care gaps and other necessary information is available in the EMR prior to visit whenever possible
- Coordinating care post-discharge from facilities to include making a Post-Discharge Call and coordinating transition of care services that maybe necessary.
- Providing health coaching support services in collaboration with Nurse Health Advisor and clinical care teams involving the patients in activities to improve their health (patient engagement)
- Educating the patients about self-management tasks they can undertake to gain greater control of their health status
- Actively manages assigned panel of chronic care patients
- Developing relationship with patient as an integral team member
- Work with patient and patient’s care team to coordinate change readiness, needs assessment, and assist with developing an individualized treatment care plan
- Assist with assessing barriers when patients are not meeting treatment goals, not following treatment care planning, or have not kept important appointments.
- Collaborating with payer care managers for additional services when appropriate
The expertise and experiences you’ll need to succeed:
- Certificate in Nursing, health sciences or medical assisting
- Experience with medical coding CPT, and application of clinical guidelines
- 3 years of experience in Case/Disease Management, Transition of Care, Care Coordination or Health Care coaching and all aspects of Health Management
- Licensed Practical Nurse (LPN)
- Comprehensive understanding of the Health Management and Population Health purposes
- Must demonstrate a passion for assisting Nurse Health Advisor with assisting clients with health improvement and navigation of the health care system and programs
- Must demonstrate the ability to problem solve and work independently with solid judgement
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.