Security Officer II

**Description** **All the benefits and perks you need for you and your family:** · Benefits from Day One · Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources **Our promise to you:** Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. · **Schedule:** Fulltime · **Shift** : Days **·** **The community you will be caring for** **:** **AdventHealth** **Daytona - 301 Memorial Medical Pkwy, Daytona Beach, FL 32117** **The role you will contribute:** Under the direction and supervision of the Security Department's chain of command, the Security Officer I perform security services through interaction with the public, patients, and employees. Provides security at specific locations, responds to security issues, provides access assistance as requested, reports suspicious circumstances and emergencies, and completes other duties as assigned. Responsible for protection of designated areas to ensure the safety of the public, patients, employees, and property of AdventHealth. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. **The value you will bring to the team:** **PRINCIPAL DUTIES AND JOB RESPONSIBILITIES** **:** · Supports all department/organization policies and administrative decisions · Performs all security related tasks as assigned by Supervisor, and keeps Supervisor apprised of unusual activities and events · Acknowledges and responds to alarms, determines source of alarm and provides proper assistance · Learns applicable systems and responds to safety needs as directed by Security leadership. Properly utilizes and maintains all issued and operated equipment. Operates radio equipment, knows and understands radio codes, and complies with all applicable laws and department policies and procedures · Interacts with the public, customers, and other officers in a professional manner and provides assistance as directed including, but not limited to security escorts. Assists and helps coordinate special events · Maintains appropriate communication with Supervisors, fellow Security Officers, and Security Operations Center to report irregularities from department/organization policy and to obtain further information and instructions · Provides initial direction and support as needed in emergency situations. Performs facility lockdown as dictated, and screens visitors and employees seeking entry after hours · Documents all crimes, incidents and safety-related irregularities per department policy and procedure. Exhibits good judgment during critical situations and always maintains a professional and authoritative demeanor. Assesses situations with consideration for age of individuals involved. Gathers information pertaining to incidents such as thefts, accidents, etc., and accurately completes appropriate documents in the correct format · Intercedes in disputes, both physical and verbal, between persons using verbal de-escalation techniques and skills, and defuses potentially violent patient, employee, or visitor situations. Manages and addresses aggressive behavior utilizing authorized training techniques · Reviews and utilizes knowledge department policies, SOPs, work instructions, training and other communications. Attends and participates in all required in-services. Maintains current licenses and certificates and provides documentation to supervisor in a timely manner. Completes annual compliance training requirements · Administers initial first aid as appropriate and to the level of training attained Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups · Officers are required to use force when appropriate to protect our customers and associates within organization policy · May float to various campuses to provide security support · Performs other duties as assigned **Qualifications** **KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED** : · Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions. Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials. Ability to actively listen and communicate effectively through clear speech and hearing · Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others · Computer literacy with ability to use basic hospital/security applications and information management systems · Good critical thinking skills, and ability to set and quickly reset priorities · Ability to work and train in an environment with occurring periods of crisis and stress · Ability to recognize faces · Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees **KNOWLEDGE AND EXPERIENCE PREFERRED:** · Basic computer skills including, but not limited to, Windows, Word and Excel Knowledge of Access Control and CCTV systems · Understanding of Emergency Management principles **EDUCATION AND EXPERIENCE REQUIRED:** · High School Grad or Equiv · **LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:** · International Association for Healthcare Security and Safety · Driver's License **LICENSURE, CERTIFICATION OR REGISTRATION:** · Please be advised that all licenses and certifications listed are not required. If you only have one or some of those listed, you may still be eligible for this position. _REQUIRED:_ · Applicable state driver's license and driving record in accordance with AdventHealth policy · Meets departmental testing (Mental, Physical, etc.) if applicable to facility This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. **Category:** Security **Organization:** AdventHealth Daytona Beach **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 23029779 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.