What are the responsibilities and job description for the Remote Hospitality Coordinator position at Adventure Awaits?
We are seeking outgoing individuals, who are passionate about traveling. You will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel need necessary for corporate and leisure travelers. The goal is to provide anticipatory service for all clients.
Requirements
- Must be at least 18 years of age, and be authorized to work within the US.
- Must be fluent in English
- Message "Remote" To Nine Five Six, Three Three Nine, Two Eight One Four to schedule an Informational Meeting
- Must be able to effectively communicate with clients (strong sales background a plus)
- Must have a smartphone with internet access, laptop recommend but not required
- Personal travel experience is a huge plus, however not required
- Previous experience in customer service or hospitality also a plus, but not required
- Personal travel experience will be considered an advantage but not required
- Previous experience in customer service or hospitality also a plus, but not required
Responsibilities
- Research, Create, and Execute exceptional itineraries for clients
- Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
- Complete ongoing training to earn and maintain certification to book travel
- Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
- Work along side of other team members
- Provide suggested budgets for clients
- Review budgets, and plan trips according to clients budget constraints
- Create promotional materials to utilize
- Stay up to date on changes within the tourism industry
- Monitor restrictions on travel that come and go
- Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
- Effectively communicate with clients pre/post travel
- Promptly respond to all travel inquires
- Effectively manage your time when researching trips and communicating with clients
- Handle issues that may arise during the bookings and/or travel for clients
- Maintain up to date information within our software
- Network with tour operators regarding packages that you can possibly offer to clients
- Participate in FAM trips when possible
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