Our client is a well-established RIA that is currently experiencing growth and manages $5 billion AUM. They are looking for a reliable and detail-oriented Client Service Associate to join their team in Pasadena, California. The ideal candidate must possess exceptional knowledge of high-end concierge services for HNW and UHNW clients, strong organizational skills, and be proactive, energetic, and independent to support lead wealth advisors. The team operates at a fast pace and requires high-touch communication with clients, custodians, and internal departments.
Responsibilities Include But Are Not Limited To The Following
- High-touch client service and daily use of the Schwab Advisor Portal
- Maintain client relationships through pro-active communication and prompt responses to client requests and inquiries
- Ensure client information and documents are kept current
- Schwab account onboarding
- Assist in the creation and production of materials needed for client meetings
- Add and maintain client data in Client Management System
- Assist in the preparation and distribution of client reports
- Assist in the preparation of client and prospect presentations
Qualifications
- 2 Years of experience in Wealth Management or Financial Services
- Series 65 preferred
- Comprehensive real working experience with Schwab Advisor Center a must
- Strong work ethic and drive to learn and contribute in a fast-paced performance-driven environment
- Polished communication skills and ability to interact professionally with all clients and office personnel. This includes both written and verbal communication
- Proficient in Microsoft Office with an emphasis on Excel and PowerPoint
- Advanced experience with Microsoft Excel is preferred
- Experience with Orion is a plus
- Experience with iCapital is a plus
- Experience trading is a plus
- Experience with money movement is a plus
- Must have a customer-centric attitude with a commitment to doing what is right for the client
- Ability to work independently
- Ability to manage multiple tasks and deadlines well
Location: Pasadena, CA. This is not a remote position.
Company, Salary & Benefits Information:
- Part of a privately held financial and insurance services firm in business for more than 50 years.
- Good work environment.
- Strong team atmosphere.
- Strong benefits package.
- Flexible work schedules.
- Salary range $65,000 - $75,000, Starting salary commensurate with experience.
About Us
Advisor Business Solutions provides staffing, strategic marketing and training services for financial services, government, and corporations nationwide. Our 20 year industry background offers the expertise and resources to deliver exceptional results and experiences to our clients.