Salary AI Book a Demo
upper level job

Client Service Specialist II Salary in the United States

How much does a Client Service Specialist II make in the United States?

As of September 01, 2026, the average salary for a Client Service Specialist II in the United States is $64,592 per year, which breaks down to an hourly rate of $31.

However, a Client Service Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $82,535
  • Majority Range (25th-75th percentile): $59,359 to $73,984
  • Entry-Level (10th percentile): $54,595
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Client Service Specialist II Salaries

A Client Service Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Client Service Specialist II Salaries?

Experience is a primary driver of a Client Service Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Service Specialist I (0-2 years): $55,771
  • Client Service Specialist II (2-4 years): $64,592
  • Client Service Specialist III (4-7 years): $76,214
  • Client Service Specialist IV (7+ years): $103,053
  • Customer Service Team Leader (7+ years): $63,348
Job Role Years of Experience Average Salary
Client Service Specialist I0-2 years$55,771
Client Service Specialist II2-4 years$64,592
Client Service Specialist III4-7 years$76,214
Client Service Specialist IV7+ years$103,053
Customer Service Team Leader7+ years$63,348
View as Graph

How Do Client Service Specialist II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Client Service Specialist IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $71,516.
  • California: $71,245.
  • Massachusetts: $70,295.

Top Paying Cities for Client Service Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $81,470
  • San Francisco: $80,578
  • Oakland: $78,880

What Skills Can Increase a Client Service Specialist II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 11.75% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Material Handling (Mentioned in 2.17% Job Postings): Material handling involves short-distance movement within the confines of a building or between a building and a transportation vehicle. It uses a wide range of manual, semi-automated, and automated equipment and includes consideration of the protection, storage, and control of materials throughout their manufacturing, warehousing, distribution, consumption, and disposal. Material handling can be used to create time and place utility through the handling, storage, and control of material, as distinct from manufacturing, which creates form utility by changing the shape, form, and makeup of material.
  • Financial Services (Mentioned in 0.98% Job Postings): A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.
Skills Demand Percentage
Customer Service 11.75%
Material Handling 2.17%
Financial Services 0.98%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Client Service Specialist II's salary.

  • Financial Services: Can increase your salary by up to 12%.
  • Listening: Can increase your salary by up to 9%.
  • Problem Solving: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Financial Services $72,343
12%
Listening $70,405
9%
Problem Solving $69,113
7%
Get Latest Data

Client Service Specialist II Salary by Company Size: Startups vs. Enterprise

Client Service Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $72,184. While startup companies pay approximate $61,061.

Client Service Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $61,061
Growth Stage 51~500 $64,578
Established 501~5000 $69,703
Enterprise 5000+ $72,184

Client Service Specialist II Salary by Industry: Top Paying Sectors

For Client Service Specialist II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 20% above the average. In contrast, Client Service Specialist positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Client Service Specialist II as a support function rather than a direct revenue driver.

The top paying industries for a Client Service Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$77,510$37.020%
Energy & Utilities$74,281$36.015%
Insurance$74,281$36.015%
Pharmaceuticals$74,281$36.015%
Biotechnology$71,051$34.010%

Client Service Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Client Service Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$59,359
Average $64,592/year
$73,984
$4,947
Average $5,383/month
$6,165
$1,142
Average $1,242/week
$1,423
$29
Average $31/hour
$36
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $73,984 $6,165 $1,423 $36
Average $64,592 $5,383 $1,242 $31
25th Percentile $59,359 $4,947 $1,142 $29

Client Service Specialist II Salary Growth & Career Path

Client Service Specialist II

Next Role

Advancement

For a Client Service Specialist II, the most direct path to higher earnings is advancing to the Client Service Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $76,214 - a projected growth of 18% over your current level.

Most common benefits for Client Service Specialist II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Client Service Specialist II

Here are companies hiring for Client Service Specialist II and their salaries, click below for more details.

Find Your Next Client Service Specialist II Job

Ready to take the next step in your career? Browse thousands of current Client Service Specialist II job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Client Service Specialist II

1. Where can a Client Service Specialist II earn the most?

A Client Service Specialist II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Client Service Specialist II earns the most in San Jose, CA, where the annual salary of a Client Service Specialist II is $81,470.

2. What is the highest pay for Client Service Specialist II?

The highest pay for Client Service Specialist II is $82,535.

3. What is the lowest pay for Client Service Specialist II?

The lowest pay for Client Service Specialist II is $54,595.

4. What are the responsibilities of Client Service Specialist II?

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

5. What industry pays the highest salary for Client Service Specialist II?

The Software & Networking industry offers the highest average compensation for Client Service Specialist II roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job