It's More Than a Job, It's a Calling!
Location : Condell Medical Center; Libertyville, IL.
Full Time; 2nd / 3rd Shift
Combination of 8-hour shifts and 12-hour shifts, by which, you get every other weekend off!!!
Major Responsibilities :
Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training.
Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to : inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
Assists team members, patients and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning.
Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
Serves as a primary resource for de-escalation.
Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants / children, fire, and active threats.
Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
Licensure, Registration, and / or Certification Required :
Education Required :
High School Graduate or GED.
Experience Required :
Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and / or property.
Knowledge, Skills & Abilities Required :
Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security & Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
Recertification is not required.
Physical Requirements and Working Conditions :
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Incumbent may be required to perform other related duties.
Last updated : 2024-06-07
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