What are the responsibilities and job description for the Patient Care Coordinator position at AEG Vision?
About The Job
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Negligible Practice Name
Eyeworks Vision Care - Wilmington Work Location
On-Site
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
- Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
- Answers and responds to telephone inquiries in a professional and timely manner
- Schedules appointments
- Gathers patients and insurance information
- Verifies and enters patient demographics into EMR ensuring all fields are complete
- Verifies vision and medical insurance information and enters EMR
- Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
- Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
- Prepare insurance claims and run reports to ensure all charges are billed and filed
- Print and prepare forms for patients visit
- Collects and documents all charges, co-pays, and payments into EMR
- Allocates balances to insurance as needed
- Always maintains a clean workspace
- Practices economy in the use of _me, equipment, and supplies
- Performs other duties as needed and as assigned by manager
Negligible Practice Name
Eyeworks Vision Care - Wilmington Work Location
On-Site
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