What are the responsibilities and job description for the Life Enrichment Manager position at Aegis Living?
Overview
Life Enrichment Manager
Are you passionate about enhancing the lives of seniors and ensuring they enjoy a rich and fulfilling life? We are seeking a dynamic and dedicated individual to join our team as a Life Enrichment Manager. In this role, you will have the opportunity to make a meaningful impact by overseeing and shaping the Life Enrichment Department and ensuring that our residents have access to top-quality programs and activities.
This is the perfect opportunity if you are looking to elevate your career in Life Enichment and support multiple communities. The ideal candiadate is currently excelling as Life Enrichment Director in a senior living community or similar setting.
If you have the experience and skills necessary to excel in this role, we want to hear from you!
Responsibilities
What you will do:
Oversee Training and Onboarding: Lead the training and onboarding of new Life Enrichment Directors, ensuring they are well-equipped to provide exceptional programs to our residents.
Programmatic Standards: Endorse programmatic standards and audit the execution of programming across our communities to maintain the highest quality of activities.
Support and Coordination: Provide support to Life Enrichment Directors and teams across the company, coordinating administrative tasks and projects with vendor partners.
Knowledge Resource: Acquire and maintain a detailed knowledge of Life Enrichment policies, principles, and strategies.
Customer Service: Offer excellent customer service and unmatched support to the Life Enrichment Department.
Project Collaboration: Work with the Home Office LE team to support projects aligning with department or company initiatives, ensuring successful outcomes within specified timelines and budgets.
Presentation and Reporting: Create and edit presentations and reports as needed, enhancing communication and transparency.
Creative Problem-Solving: Anticipate and find creative solutions to issues, generating alternative ideas when faced with constraints.
Process Improvement: Proactively identify and implement processes to improve workflow, organization, and communication.
Collaboration: Collaborate with support teams at Home Office and across all communities as needed.
Special Projects: Manage special projects and other tasks as assigned.
Qualifications
Who You Are:
Educational Background: An Associate or Bachelor’s degree is required.
Relevant Experience: 2 years of experience providing high-quality administrative support, project management, or customer service. Experience in life enrichment or activity programs for seniors is highly preferred.
Customer Focus: A passion for providing top-level service and the ability to anticipate the needs of our residents.
Organization: Highly developed organizational skills and strong attention to detail.
Multi-Tasking: Proficiency in managing multiple tasks and deadlines simultaneously.
Communication: Strong professional written and verbal communication skills.
Continuous Learning: A genuine curiosity and passion for continuous learning and improvement.
Collaboration: Natural collaboration and consulting skills.
Technical Skills: Strong computer skills, including fluency in Microsoft products.
