Customer Support Associate

Aero Energy
Freedom, PA Full Time
POSTED ON 7/9/2024 CLOSED ON 7/24/2024

What are the responsibilities and job description for the Customer Support Associate position at Aero Energy?

Aero Energy, a petroleum products sales & delivery, and HVAC company, has a position available for a confident, outgoing and organized individual in New Freedom, PA.

Customer Support experience preferred but not required

  • Call Center experience (2 years) preferred but not required
  • Accuracy and Attention to detail is a must
  • Ability to retain information
  • Ability to multitask
  • Must be able to work efficiently within a team and independently
  • Typing is a must and should be PC literate in a windows environment along with excellent communication skills, verbal and written

Responsibilities will include but are not limited to:

  • Processing incoming Customer Support calls
  • Providing Customer Support to internal & external customers at the office
  • Processing Work Orders
  • Account Set Up and Account Maintenance.
  • Promoting company Products and Services
  • Processing inventory-data entry

Benefits may include:

  • Employee Discounts
  • Company Paid Life Insurance
  • Affordable Medical, Vision and Dental Insurance
  • 401K
  • Employee Stock Option Plan
  • Paid Holidays and Generous Vacation Time

EOE/AA/VEVRAA Federal Contractor

Send resume and cover letter to:

Aero Energy, Attn. Doris Thomas, 230 Lincoln Way East, New Oxford PA 17350 -or-

Email resume to: dthomas@aeroenergy.com

**NO PHONE CALLS**

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Experience:

  • call center: 2 years (Preferred)

Language:

  • English (Required)

Work Location: In person

Salary : $17 - $18

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