Billing/Insurance Coordinator

We are leading dental office, with a focus on general, family, cosmetic, and surgical dentistry. You are looking for a dynamic place to work, and have an interest or background in insurance or accounting. This position provides oversight for the billing and insurance operations of the practice, in coordination with the hygiene coordinator and treatment coordinator.  This opportunity presents an individual with job-security, a cheerful environment, job training, freedom to develop their skills and their position, and to be a valued and appreciated member of a team.  The office emphasizes work-life balance/quality of life.  We offer a competitive salary (commensurate with ability and experience), health benefits, 401k, and vacation and sick leave.

The right candidate must have the following attributes:

• detail oriented, good with numbers, and the ability to audit patient account balances
• great team player
• confident and authoritative communicator
• proactive and self-motivated
• resilience and persistence
• knowledge of dentistry is preferred but not necessary. We will train the right individual.

Prior experience with a dental office or healthcare is not necessarily required, but demonstrated interest is a must.  You are a high achiever and open to challenges.  We will help you develop and achieve the best that you can be.  Training will be provided for candidates otherwise qualified and who demonstrate the ability to accomplish the required tasks of the office.  

COMPENSATION

• $19 - $26/ hour

RESPONSIBILITIES   

• Greets all patients and visitors in a warm, sincere, and helpful manner
• Manages inbound phone inquiries and routes calls accordingly
• Schedules and confirms patient appointments
• Provides administrative assistance as needed
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned
• Verifies insurance information for each patient and maintains databases of patient insurance information
• Determines amount owed by insurance and by patients for clinical work performed at the dental practice

QUALIFICATIONS   

• College degree preferred; minimum of high school diploma with some post high school education or training
• Two years of relevant experience preferred
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent telephone skills
• Strong computer and internet skills, including Microsoft Office suite
• Experience with dental practice management software a plus

BENEFITS 

• Health Insurance
• Paid Vacation
• Sick Time
• Paid Holidays
• 401(k)