What are the responsibilities and job description for the Crime Scene Cleanup Supervisor - Charlotte, NC position at aftermath?
Job Description:
Position Title: Crime Scene Cleanup -Supervisor
Location: Charlotte, NC (must live within 50 minutes of our shop)
Aftermath has an immediate need for a Crime Scene Cleanup Supervisor. If you are passionate about helping people during times of tragedy and enjoys working in a hands-on environment, we invite you to apply. This is your opportunity to join a growing company offering a competitive wage structure and benefits.
Job Overview:
We are seeking a Supervisor that can lead, motivate, and problem solve with your team in highly sensitive and emotional situations, frequently interacting with families who have experienced the loss of a loved one. We are seeking a supervisor who is empathetic, has excellent communication skills, strong problem solving skills, effective conflict resolution skills, and is a motivated self-starter. While prior experience in the biohazard industry is a benefit, it is not required. Aftermath provides comprehensive training and certification on safety and compliance, biohazard cleanup process and procedure, and customer service. We are committed to training our Supervisors for success.
Main Responsibilities:
- Provides leadership and direction to the field crime scene cleanup team to ensure 100% customer satisfaction
- will work hand-in-hand with the team to clean up after situations like suicides, homicides, unattended deaths, or accidents
- They will lead all on-site customer interactions, estimate the project scope, get agreement from the customer to proceed
- Project manage the cleanup & Document and process required paperwork
- Responsible for Coordinating logistics and travel for the team
- Responsible for On-going training of process and procedure and safety compliance
- Inventory management
- Oversee maintenance of location and truck
Experience and Skills:
Basic Qualifications:
- High School Diploma or equivalent
- Must have a valid Driver's License and acceptable Motor Vehicle Record
- Must be available to respond within one hour upon receiving a service call
- Occasional overnight travel, including multi-day travel
- Ability to lift up to 50lbs
- Strong Communication skills
- Competency in project management, organization, attention to detail and time management
- Proficient with Microsoft Office Applications
Preferred Qualifications:
- Previous Supervisory experience preferred
- Background in construction, demolition, restoration, or experience using hand or power tools preferred
- 2 years of successful technical service or field sales support experience
- Prior experience that demonstrates a strong work ethic and ability to multi-task