What are the responsibilities and job description for the Account Manager position at AgeWell Solvere Living?
About AgeWell Solvere Living:
AgeWell Solvere Living is a leading senior living management company dedicated to enhancing the lives of older adults through vibrant and engaging communities. Our mission statement is inspiring others to reach their full potential; from the residents who live in the communities to the team members who work there. With a commitment to providing exceptional care, innovative programs, and a supportive environment, we empower others to live their best lives. We are also a Certified Great Place to Work for 6 years in a row!
Responsibilities:
• Work closely with the on-site sales teams to understand initiatives and coordinate project implementation.
• Collaborate with creative, production, research, media, and accounting teams to ensure project success.
• Practice clear, concise, and accurate oral and written communication.
• Prepare and manage coordination of project schedules and workflow traffic for creative projects using the company’s production management system.
• Interface daily with traffic/creative teams for project schedules and workflow status updates.
• Coordinate internal and community review of creative work.
• Proofread both copy and design of creative projects prior to release.
• Research and purchase mailing lists for direct mail campaigns.
• Prepare communications for the internal team and communities; organize and maintain project documentation files.
• Coordinate with sales team and clients regarding due dates, feedback, approvals, etc.
• Communicate marketing campaign launch dates, lead source tracking codes, and updates to communities’ monthly calendars.
• Assist with team members onboarding and offboarding digital platforms.
• Prepare sales and marketing results reports for community Semi-Annual Marketing Plans.
• Review and analyze data from CRM systems such as Sherpa, CallRail, and Google Analytics.
• Assist in the development of marketing reports.
• Communication and interface with external vendors for production of designed creative.
• Develop internal documentation for company-wide initiatives.
Qualifications:
• Bachelor’s Degree preferred.
• Minimum 5 years’ experience in marketing, communications, or advertising.
• Proficiency in MS Office.
• Strong organization and time management skills.
• Experience with production management systems (e.g., Teamwork, Trello, Asana).
• Experience with analyzing CRM data is preferred.
• Attention to detail and ability to multitask.
• Strong communication and presentation skills.
• Team-oriented with a willingness to collaborate.
• Self-motivated and takes initiative.
• Relies on extensive experience and judgment to plan, prioritize, and work independently.
Benefits:
• Health, dental, and vision insurance
• 401(k) retirement plan
• Responsible Paid time off and holidays
• Ongoing professional development opportunities
• Supportive and collaborative work environment
