Service specialist

AgFirst
Mount Joy, PA Full Time
POSTED ON 6/20/2024 CLOSED ON 7/19/2024

Job Posting for Service specialist at AgFirst

Are you an experienced accounting or administrative professional looking for a career opportunity that provides work / life balance, career development / training, and supports the agriculture industry?

Overview

Horizon Farm Credit is actively seeking a Business Services Specialist to join our team. One position is available, qualified candidate may work in the Mechanicsburg, PA, Lewisburg, PA, or Mount Joy, PA branch location.

The hours of operations are typically, Monday to Friday from 8 a.m. to 4 : 30 p.m. This position is eligible for a hybrid work schedule after 6 months of successful employment.

Candidate may work 3 days at home and 2 days in the office.

Position Description : Business Services Specialist provides in-office sales and support for the Business Services team while serving as the second point of contact for customers.

In this position, you will provide in-house payroll processing, and in-house recordkeeping services, assist with tax preparation services, and build strong customer relationships.

Area of Responsibilities include :

  • Payroll & Records Processing - Performs all in-house payroll andrecordkeeping services for customers.
  • Responsible for in-house record keeping, data entry, reporting, reconciliations and delivery of complete record packages to customers.
  • Accounting Support - Provides timely support to respective accounting staff through a variety of administrative and support duties associated with accounting & tax services.
  • Provides administrative support with year-end tax mailings, assembly of customer tax return packages, and tracking and electronic filing of tax returns, etc.
  • Customer Success - Promptly and professionally responds to email communication and phone calls as well as meet with customers in the branch as needed, building strong customer relationships.
  • Investigate and resolve customer problems as requested by accounting staff, coordinating resolutions to customer challenges.
  • Business Growth - Identifies new business opportunities through customer conversations to better understand customer's operation as well as current and future business needs.
  • Invoicing & billing of Business Services customers for services rendered.

Education :

Education and / or experience equivalent to an Associate's Degree in Accounting, Business, or related field.

Experience :

Generally, a minimum of two or more years of experience with payroll processing, accounting functions, tax preparation or other financial related processing.

Skills :

  • Proficient interpersonal relations and communication skills.
  • Possesses strong organizational skills.
  • Basic knowledge of accounting and tax software.
  • Builds a basic working knowledge of farm accounting principles and their application.
  • Identifies and understands required customer information needed to provide payroll, records or tax return services.
  • Experience working in QuickBooks.
  • Adaptable and flexible to a changing work environment.
  • Prolonged periods of sitting or standing at a desk and working on a computer.
  • Regular, predictable, and reliable attendance is required.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team.

As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including :

  • Medical insurance with dental and vision care options
  • 401 (k) with significant employer matching
  • Paid time off, holidays and volunteer time to support work / life balance
  • Tuition reimbursement and training opportunities
  • Leadership and career development opportunities
  • Fun and inclusive work environment

Salary Range : $44,800 - $52,000 Depending on previous experience.

Equal Opportunity Employer including veterans and individuals with disabilities.

Last updated : 2024-06-20

Salary : $44,800 - $52,000

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Estimate Salary for Service specialist in Mount Joy, PA
$68,256 (Medium)
$60,425 (25th)
$77,265 (75th)
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