Assistant Thrift Store Manager

Use your retail know-how for a good cause! We are looking for a thrift-loving individual who enjoys the wide variety that can only be found in a second-hand shop. The Assistant Thrift Store Manager of this store is in charge of leading daily shifts of a team of volunteers, directing the inventory flow, identifying unique and valuable items, seizing opportunities to maximize the potential of each donation, and create a sense of fun, inclusion and belonging for all who step through our doors. Help us work towards our mission of providing funds for the great work that Agrace provides to the Janesville community.

Manage Daily Operations

• Assist store manager with the daily operations of the thrift store including sales floor management, oversight of backroom operations, and administrative tasks.
• Ensure customer service skills are maintained and practiced by all levels of store staff and volunteers
• Ensure safety and cleanliness of the store.
• Work with management group to resolve problems and concerns to maintain a positive relationship with volunteers, customers, and donors.
• Ensure sales floor inventory is priced, displayed, and rotated to promote sales and meet store sales goals.

Coordination of Volunteers

• Train and retain the volunteer work force for the location.
• Assign day-to-day tasks to volunteers and provide coaching to ensure work is completed on time and to standard.
• Manage efficiency of thrift store ensuring appropriate staffing and volunteer levels are maintained and work is allocated effectively.

The above are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

REQUIREMENTS

• High school diploma or GED or equivalent combination of education and work experience
• 3 years of experience in retail or retail management

KNOWLEDGE, SKILLS AND ABILITIES

• Intermediate Microsoft Office Suite skills
• Ability to work effectively and cooperatively with others
• Experience using industry specific software
• Ability to communicate effectively verbally and in writing
• Ability to be flexible in time and task to meet organizational needs
• Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property.
• Ability to work at various Agrace locations.
• Ability to use proper body mechanics and standard precautions

PHYSICAL DEMANDS
Heavy Work – Exerting 50 to 100 pounds of force occasionally, or 25 to 50 pounds of force frequently, or 10 to 20 pounds of force constantly to move objects.

ENVIRONMENTAL DEMANDS
OSHA Categories
Category III: Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

Other Environmental Demands
This job operates in a professional office environment with moderate noise levels. This role routinely uses standard office equipment.

At Agrace we are strengthened by the diverse experiences, cultures and traditions of our staff, patients, and clients.

Together, we pursue a vision of equity—in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.

We foster a culture of belonging and inclusion that celebrates people’s uniqueness and leads to meaningful, empathetic connections.

Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.