Store Manager

Dapper & Dashing is disrupting the time-tested formalwear retail & wholesale space and looking for a Store Manager who is fiercely passionate about delivering an exceptional customer and employee experience and want more than a traditional "retail" career.

About Us:

Dapper & Dashing is a family of regional formalwear rental companies that have teamed up to provide the best experience for our customers. Whether fitting a bride for a wedding dress, curating a special rental ensemble for groom and his groomsmen, or helping a teenager look his best at the prom, our team is expert at outfitting life’s most important events.

Headquartered in Atlanta, GA, we are one of the largest formalwear retailers in the country with over 100 stores in 14 states and growing.

You will...

• Hire, lead, develop, and inspire a diverse team of associates focused on outfitting our customers for their most important life events.
• Be a business leader and brand ambassador leveraging your business acumen, leadership, commitment to operational excellence to achieve objectives.
• Build / execute business development strategies leveraging external networking partnerships, social media channels, and representing the brand at bridal shows / other events.
• Be a strategic, adaptable, problem solver throughout continued business transformation.
• Lead daily customer service operations (e.g., sales processes, orders, and payments)
• Ensure customer sizing / fittings are completed precisely, captured in system, and ensure production and delivery deadlines are met.

You have...

• Minimum of 3 years demonstrated leadership ability in a customer-facing sales / service setting.

• Successfully recruited, hired, and developed a team of associates that reflect a diverse and inclusive customer.

• Entrepreneurial mindset, you view your role as a business owner and have proven ability to achieve and/or exceed objectives.

• Exceptional communication and listening skills, ability to establish rapport and credibility quickly.
• Initiative and a high level of ownership and accountability for results of self and others.
• Emotional intelligence and professional maturity. You know how to diffuse potentially stressful situations and solve problems with finesse.
• Proven ability to manage a lengthy process that requires laser-like focus attention to detail and flawless execution.

You'll get...

• A company culture where customer and employee experience are valued equally.
• Diverse and inclusive organization where your voice matters and is valued. As the company continues the journey of disruption, we need diverse, creative, and innovative leaders that share what they have learned and are not afraid to try something new.
• Learning and development opportunities that expand beyond the four walls of a physical store.
• A prime business season in the Spring - time to enjoy the Thanksgiving to New Year holiday season with no crazy schedules!
• Compensation program with competitive base salary and incentive programs that offer unlimited earning potential.

Our commitment to Diversity…

The Dapper & Dashing family of brands are committed to continuing to build a diverse workforce that reflects the diversity of our customers we serve.

It is the policy of the Dapper & Dashing family of brands not to discriminate against any employee or applicant for employment because of race, color, gender identity, sexual orientation, religion, national origin, age, marital status, genetic information, or disability.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay
• Signing bonus
• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Required)

Work Location:

• Multiple locations

Work Remotely:

• No

Work Location: Multiple Locations