ServiceNow Pre Sales Architect

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Senior Pre Sales Architect

AHEAD is currently seeking a Senior Pre Sales Architect to join our ESM team. The Sr Pre Sales Architect will provide expert level business and technical solution consultancy during the pre sales process in support of the direct sales force and partners, principally through proposal production, ServiceNow product demonstrations and the scoping and delivery of in-depth Proof-of-Concepts.

• Assist the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
• Assist in the development of new solutions and integration with the AHEAD Hybrid Cloud and Automation practice offerings.
• Provide technical expertise and support, including developing solutions for complex customer issues
• Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex
• Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
• Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
• Responding to Request for Information/Proposal documents
• Staying current on product developments/releases to a level required for demo and POC/POC
• Supporting Marketing events – user conferences, trade shows, webinars etc
• Staying current on competitive analysis and understanding differentiators between the company and its competitors.
• Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, security etc.

• Strong Pre-sales experience, ITSM experience would be advantageous (Tool or business process).
• Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
• Exhibits high degree of technical expertise and understanding including JavaScript.
• Exceptional communication and presentation skills.
• Understanding of and experience selling to enterprise IT architecture.
• Background in ITIL, Service Management, Asset Management, IT Management

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

We understand that you have a life outside of work. That’s why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more!