Retail Sales Account Representative

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Gain access to key decision makers and cultivate effective strategic relationships.
• Gather and analyze customer information to understand growth opportunities, accurately diagnose each account's business issues and develop customized account plans for each retailer.
• Orchestrate resources in supplying and collaborating on mutually defined retail solutions. Negotiate and implement consultative product and merchandising programs that further penetrate assigned accounts at optimal profit margins.
• Conduct ongoing business review and planning meetings with each retailer. Provide milestones to internal and external customers in order to facilitate the process of communication and knowledge management.
• Build credibility, confidence, and collaboration with internal and external stakeholders through regular and ongoing communication.
• Monitor customer, market and competitor activity and provide feedback. Resolve customer and business issues. Perform root cause analysis and drive solutions as needed.
• Develop, implement, and manage sound business plans to achieve agreed upon revenue and margin goals with targeted Retail Sales Accounts (RSA).
• Continually evaluate current and future sales probabilities, market trends, pricing, competition, and new opportunities within each product category. Collect and report accurate and timely information as requested.
• Develop and maintain a thorough understanding of Armstrong flooring products, distribution, and the retail flooring industry.
• Prepare business reports and manage expense account within budget.
• Valid driver’s license

TRAVEL:

Will require in field travel of up to 25-50%.

KNOWLEDGE, SKILLS, & ABILITIES:

• Proficiency in and experience with CRM systems.
• Excellent communication/ and organizational skills
• Computer proficiency
• The ability to work toward team goals
• Floor covering industry experience

QUALIFICATIONS:

• Bachelor’s degree or 3-7 years related experience or equivalent combination of education and experience.
• A minimum of 3-7 years of successful field sales experience, preferably with key retailers and/or in building products industry.
• Demonstrated ability and experience to effectively manage multiple relationships and priorities.
• Top performer with outstanding results.

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Push, pull, carry, and lift up to 60.
• Walking, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Talk, hear, read, write, and comprehend English.
• Ability to drive vehicle safely

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.