EMS Call Taker

Number of Job Openings Available: 1 Date Posted: August 21, 2024 Department: 84000601 Communications Shift: Day/Evening/Night (United States of America) Shift Length: 10 hour shift Hours Per Week: 40 Union Contract: L167-1-EMTs and Paramedics Weekend Rotation: Every Other Job Summary: Our EMS Call Takers are dedicated to being the first point of contact for individuals facing emergencies. You're connecting to empathetic professionals who will guide you through emergencies with swiftness, precision, and compassion, providing crucial support when it's needed most. Key Position Details: 1.0 FTE 10-hour, day/evening/night shifts Must work every other weekend Benefit eligible Job Description: Receives and processes 911 emergency and non-emergency calls and assists in the daily operations of medical transportation. Provides coordination for ALS, BLS and Special Transportation along with other support functions of the communication and transportation division. Principle Responsibilities Answers 911 and interfacility transfer calls in the Emergency Services Communication Center. Provides coordination for ALS, BLS and Special Transportation. Determines level of care using medical triage with caller. Provides caller with medical direction in emergencies prior to on scene arrival. Other duties as assigned. Required Qualifications Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description Preferred Qualifications High school diploma or GED 2 years of Emergency Medical Services Dispatch or Healthcare (Medical Assistant, Emergency Room Technician) Licenses/Certifications Emergency Medical Dispatch (EMD) required within 60 days Physical Demands Sedentary: Lifting weightUp to 10 lbs. occasionally, negligible weight frequently People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90 clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We’re a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve. Join our team of 27,000 employees – your career opportunities are limitless! Diversity creates a healthier atmosphere for our employees, patients, and community. Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Allina Health is an E-Verify Employer Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States. Allina Health is an E-Verify employer. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) E-Verify Participation Poster English and Spanish Application Instructions: External Candidates: Click “Apply” to start your application. You will need to either create an account or sign into your account to submit an application. Employees: If you are a current Allina Health employee, you must sign into Workday and apply through Find Jobs to ensure that you are identified as an internal candidate.