What are the responsibilities and job description for the Claim adjuster position at AIG?
This Fast Track Claim Adjuster role will be an ideal opportunity to develop your experience and expertise in auto liability claims .
How you will create an impact :
The role of a Fast-Track Claim Adjuster is to investigate, evaluate and resolve first and third-party auto liability claims, minor injury claims and low complexity general liability losses.
This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting evidence.
Provides exceptional customer service and on-going communication to the appropriate stake holders through the life of the claim.
Additional responsibilities include :
- Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards.
- Conducts a thorough investigation of coverage, liability, and damages. Must document facts and maintain evidence to support claim resolution.
- Comply with all statutory and regulatory requirements in all applicable jurisdictions.
- Establish appropriate loss and expense reserves with documented rationale. On-going review of reserves required through life of file.
- Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
- Communicates effectively with internal and external customers on claims and account issues.
- Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
What you need to succeed :
- Bachelors’ degree preferred or equivalent work experience
- 2 years previous claim handling experience preferred
- Excellent verbal and written communication skills
- Excellent customer service skills
- Analytical with good decision-making skills
- Strong organizational skills and detail oriented
- Ability to work independently, handle multiple tasks simultaneously and exercise good judgment
- Property and casualty licenses required. Must be obtained within 6 months of hire
Ready to take your career to the next level? We would love to hear from you.
Veterans encouraged to apply.
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Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security as well as your professional development to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.
It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.
At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.
We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.
We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
Functional Area : CL - Claims
CL - Claims
Estimated Travel Percentage (%) : No Travel
Relocation Provided : No
AIG Claims, Inc.
Last updated : 2024-05-31
