What are the responsibilities and job description for the Phone Center Representative position at AIG?
Have you been affected by covid-19? Are you looking for a long term, stable and secure career to be able to take care of your family and future?
Call Esther at 305-450-1163 for an interview NOW!
Our office has expanded exponentially this year and we are looking to add many positions to our growing family!
Who are we?
We are the Affordable Insurance Group with our teams located in our three offices at Ft. Lauderdale, Pompano Beach and out of state in Smyrna, Georgia.
What do we do here?
We are in the Health Insurance industry and assist our clients with their Medicare Advantage and Supplement benefits.
What positions are we looking to hire for?
We are looking to fill the following positions in our HQ office in Ft. Lauderdale, FL:
1. Executive Personal Assistant - The Executive Personal Assistant will be in charge of working closely with our President and Owner and assisting them with tasks throughout the day. We need someone who is very organized, can manage time well and can multi-task.
2. Verification Administrator - The Verification Administrator will be in charge of assisting clients through the process of verification after they complete signing up for their plan with our sales agents. It is very important to be detail oriented for this position as you will have to verify sensitive information over the phone with clients.
3. Customer Service Representative - The Customer Service Representative will be responsible for answering our multi-line phone system and assisting clients with any questions about their accounts. Inbound calling. Experience working with clients over the phone as a CSR preferred.
4. Welcome Caller - The Welcome Caller will be responsible for calling out to our clients after they have been signed up for their plans, and welcoming them into their plans with us while also completing some upselling on specific products.
5. Receptionist - The receptionist will be in charge of helping with duties throughout the office including managing the front desk, scheduling lunches, making sure the break room is set up etc. Past receptionist experience preferred.
6. QA Analyst - The Quality Assurance Analyst will be responsible for listening to and screening our agents calls in order to give feedback and training. Past experience analyzing calls preferred.
Would one of these positions be the perfect fit for you? Submit your application now and call 305-450-1163 for first priority to meet with our Hiring Manager!
Monday through Friday
9 AM to 6 PM
Positions starting at $14-$15/hr PLUS COMMISSIONS throughout the day!!
Our Admin department is making between $16-19/ hr with their hourly pay commissions
All of our employees have a 30-60 day employee review with a raise!
Submit your resume and call 305-450-1163 now
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Fort Lauderdale, FL 33306: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Can you work Monday through Friday 9 AM to 6 PM?
- Do you have any felonies or misdemeanors?
Experience:
- Phone etiquette: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location
