Pet Travel Coordinator Assistant

Airpets International is looking to hire full-time Pet Travel Coordinator Assistants with a positive attitude and competitive drive for our 3-11pm shift! Are you a detail-oriented professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company? Do you love both animals and people? Are you able to express empathy and engage in meaningful conversation? Do you enjoy a fast-paced environment? If so, then Airpets International may be right for you!!

This position starts at a competitive wage of $16.50 per hour, depending on skill and experience. You would also be eligible for fantastic benefits. Medical, Vision, and Dental are available after 90 days and complete benefits after 1 year along with awesome employee discounts!

About us

Airpets International is a global pet transport company that assists pet owners with their domestic and international pet moves.

At Airpets International, our top priority is the health, safety, and well-being of each pet, and our commitment to helping our clients navigate the process of relocating their pets. Our amazing team is made up of pet lovers who understand the bond between families and their pets, and who are trained and committed to providing exceptional experiences for our clients.

What You'll Do:

As a Pet Travel Coordinator Assistant, you will help Pet Travel Coordinators gain client trust by building a complex and tailored move plan based on client needs, move details, and region regulations. Pet travel Coordinators will act as the source of that information, presenting well-crafted and researched, unique plans tailored to the specific requirements of each move. You will help with researching different destinations, obtaining/filling out paperwork, and setting up appointments. It is imperative that you have great communication skills as you will interact with our clients both on the phone and over email, to gather detailed information about them, their pets, and their upcoming move, which you will be tracking in our CRM (Client Relations Management). Our clientele includes many employees and executives at Fortune 500 companies, so employees must possess an extraordinarily high degree of professionalism.

Employee success as an individual contributor is inextricably linked to the team and the company’s success. You must be comfortable communicating complex topics to all types of people. Whether you're explaining our services to a potential or current client, communicating move details to an agent, or checking in with different vendors to ensure we provide the best animal care and transportation, you must maintain a professional and supportive demeanor. Along with many perks, the positions come with room for growth for the right candidates.

This is a full-time position with on-the-job training provided, along with ongoing performance coaching to ensure your continued success.

Required:

· Must be Detailed Oriented and Organized

· Great communication skills

· Ability to multitask

· Proficient with PC, Laptop, Internet, Gmail, and Microsoft Office

· Ability to quickly learn CRM software and input data while speaking with clients over the phone

· Have a positive attitude and professional demeanor

Preferred:

· Have at least a 7 year work history

· Previous sales experience

· Previous veterinary technician experience

· Previous pet shipping experience

· Associates degree or higher

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Hurst, TX 76054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Office: 1 year (Preferred)
• Veterinary technician: 1 year (Preferred)

Work Location: One location