Income Auditor

Position Description

As part of a two-person team,:

• Collect daily cash drops from each outlet.
• Verify contents of each cash envelope and match amounts to appropriate daily reports.
• Ready funds and prepare deposit slip.
• Review and validate daily revenue reports from night audit.
• Ensure room's revenue, food and beverage outlet revenue, telephone, gift shop and all miscellaneous revenue is correct and balanced to source documents. Ensures that sales taxes, room's tax and gratuities are correctly calculated.
• Ensure all banquet revenue has been billed for the previous day, that all taxes and gratuities have been calculated correctly and that all charges such as charges for audio-visual equipment, equipment rentals etc. have been properly charged by referring to "BEO's" or function documentation.
• Verify the calculations of gratuities and taxes and those in-house guests have been charged to their room account. Follows up with Banquet and/or Catering departments where questions arise, or documents are late.
• Investigate all items posted to suspense or unidentified to determine their true nature and transfers to the correct account.
• Follow up with the appropriate department on anomalies and questions that arise on the daily work submitted to determine the reason and to take corrective action where appropriate.
• Ensure that all adjustments, complimentary and credits, whether in food and beverage or rooms, are approved and documented.
• Ensure that all write off tickets have proper approvals and backups as well as reconcile to proper expense account in all areas for preparing general journal entries and backups.
• Verify daily bank deposits are correct by matching to General Ledger posting, and differences are posted to cash over and short.

o Ensure daily over/short report is sent to Department Managers.

Safety and Environmental Performance

• Lead the safety effort by personal example.
• Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses.
• Adhere to SOPs and other work procedures as required to assure guest satisfaction and consistency to our customers.
• Immediately report all injuries to supervisor or manager, and to security manager on duty.

Qualifications

• Degree, Bachelor’s or associate’s, preferably focusing in accounting.
• Two or more years of experience preferred, hotel or hospitality experience a plus.
• Ability to calculate, post and manage accounting figures and financial records.
• Proficiency in MS Office.
• High degree of accuracy, attention to detail and confidentiality.
• Strong analytical, problem solving, and decision-making skills.
• Effective verbal, listening and written communication skills.
• Demonstrates a sense of urgency and ability to meet deadlines.
• Ability to work independently.
• Passionate about improving processes.
• Collaborate with other departments, promoting continuity and operational understanding of the hotel.
• Ability to work with a diverse group of people.
• Experience with Opera or other Hotel Property Management Systems a plus