What are the responsibilities and job description for the Front Desk & Receiving position at Akam?
Front Desk
Position Overview:
The Front Desk supports the property by managing operations of all visitor, reception responsibilities, cordially and professionally answering and routing a high-volume of calls, assisting with various administrative functions, and working on special projects as needed.
Responsibilities include, but not limited to:
- Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
- Greet and announce visitors in a professional and courteous manner
- Maintains a safe and clean reception area and conference rooms
- Handle inquiries from clients and tenants
- Assist with various clerical duties at the Reception Desk. Duties such as These responding and composing emails, coding invoices, filing, binding and labeling various documents and/or mailings, etc.
- Assist Agents with mailings.
- Work on special projects as assigned
Requirements:
- HS Diploma is required
- Front Desk/Customer Service experience
- Proficient with Microsoft MS programs
- Strong verbal communication skills
- Must have strong time management skills and able to work well in a fast-paced environment
- Must be able to lift to 30 lbs
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401K Matching Program
- 10 Paid Holidays
- 17 PTO Days
- Advancement Opportunity
Monday 10:30am-7pm (30 minutes break)
Tuesday, Wed, Thursday 4pm-1230am (30 minutes break)
Sunday 8:30am-5pm (30 minutes break)
OFF FRIDAY & SATURDAY
40
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