What are the responsibilities and job description for the Store Manager - Natick Mall position at AKIRA?
Store Manager
About AKIRA:
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 30 stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA’s culture has one very large, distinct difference from other accessible high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer’s needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
Overview:
AKIRA Store Managers are fanatical salespeople, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! By leading by example and thinking & acting like an owner, our managers stop at nothing from achieving their personal & store goals.
Over time, a store takes on the personality of the manager. It’s either getting stronger or weaker every day. The change is imperceptible from day to day, but over a multi-month period, the results become obvious. AKIRA managers are the best in any business.
Responsibilities:
● Recruiting, interviewing, & hiring new employees & managers
● Training, developing, & retaining top-notch employees & managers
● Developing & maintaining a high store morale
● Reinforcing & improving our selling culture through our 5 steps of selling
● Delivering in the moment & written feedback
● Acting as a supreme motivator for employees & managers
● Ensuring store operations and visual presentation are up to AKIRA standards
● Upholding and enforcing all AKIRA policies
● Achieving & surpassing individual sales goals
● Achieving & surpassing the store’s daily, weekly, & monthly sales goals
● Leading by example to promote and exemplify AKIRA’s culture, & code of conduct through our 4 principles
Requirements:
● Passion for fashion
● Fanatical work ethic
● Strong Leadership skills
● Excellent communication & organizational skills
● High motivation and an appropriate sense of urgency
● Minimum of 1-year experience in retail management
● Ability to supervise, motivate, & direct employees effectively
● Ability to adapt well to new direction and embrace change
● In-depth knowledge of visual merchandising & customer service
● In-depth knowledge of store operations including inventory control, loss prevention, retail systems, & store budget preparation
● Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store’s success
● Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Life, LTD, FSA/HSA, 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA’s growth and success over the years has been the dynamic culture within the company - if you’re filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail management: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Work Location: In person
