What are the responsibilities and job description for the Customer Support Specialist position at Akkodis?
Akkodis is seeking a Customer Support for a Contract position with a client in Fully Remote. Ideally, we are looking for applicants with a solid background Customer Support and extensive experience with handle high-volume incoming support calls, chats, emails, and online cases;
and routing calls to appropriate employees. Intermediate experience with MS Office applications and data entry is required.
Pay Range : $15 to $17 / hour. The rate may be negotiable based on experience, education, geographic location, and other factors.
Customer Support Job responsibilities Includes :
- High school diploma.
- Pleasant and articulate telephone personality and the ability to create rapport and deal constructively with customers over the phone.
Remains calm in dealings with customers and amidst a high-volume of incoming calls.
- Demonstrated excellent attendance record and a high level of dependability. Ability to work within the coverage requirements of the Customer Support department.
- Ability to multi-task and thrive in a fast-paced, software-based environment. Experience handling multiple competing requests incoming through various mediums (i.
e., telephone, email, chat, in-person, etc.) is a must.
Intermediate experience with MS Office applications and data entry.
Equal Opportunity Employer / Veterans / Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan.
Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law;
any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
Disclaimer : These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .
The Company will consider qualified applicants with arrest and conviction records.
Salary : $15 - $17
