What are the responsibilities and job description for the Reagent Sales Specialist position at Akoya Biosciences?
About Akoya Biosciences:
As The Spatial Biology Company®, Akoya Biosciences’ mission is to bring context to the world of biology and human health through the power of spatial phenotyping. The company offers comprehensive single-cell imaging solutions that allow researchers to phenotype cells with spatial context and visualize how they organize and interact to influence disease progression and response to therapy. Akoya offers a full continuum of spatial phenotyping solutions to serve the diverse needs of researchers across discovery, translational and clinical research: PhenoCode™ Panels and PhenoCycler®, PhenoImager® Fusion, and PhenoImager HT Instruments.
Position Summary:
The Reagent Sales Specialist will work with the core selling team including Instrument and Technical Applications Sales to coordinate both pre and post sales activities. The customer base spans academic, biotech, and pharma markets, and the call points range from laboratory technicians to C-suite executives. Candidates must be highly motivated, enthusiastic and target orientated individuals who thrive on the independence and variety offered by a field sales role. The ideal candidate will also be skilled at working within a team environment, leveraging the expertise and strengths of all.
The Reagent Sales Specialist is responsible for the daily selling activities within Northeast territory. The person in this role will focus on driving reagent growth within Akoya’s instrument install base and prospecting for new users. Coordination with other Reagent Sales Specialists, on the Americas team on strategies and tactics is required. The ideal candidate will effectively drive the sales process from target identification and lead qualification through to order close and shipment. Candidate must have a customer centric mindset with strong communication skills.
Duties & Responsibilities
- Meet or exceed sales targets for all assigned product lines
- Grow the reagents product lines within the defined territory in accordance with strategic business goals
- Manage all aspects of the sales pipeline from lead management to sale closure
- Develop, implement, and execute against a strategic business plan with strong emphasis on new business development
- Perform territory analytics to identify trends and use this information to drive incremental growth
- Develop a strong working knowledge of the technical product portfolio, range of scientific applications, and target markets
- Ensure customer satisfaction and issue resolution, balanced with keen sense of fiscal responsibility
- Maintain compliance with Salesforce.com standards
- Closely coordinate and collaborate with field-based selling Team and business resources to leverage full solution offering
- Present product features, applications, and protocols in customer presentations
- Work with in-house Technical Support teams to resolve customer queries
- Perform other duties as assigned
Skills & Requirements
- Requires a bachelor’s degree with 1 - 3 years of sales experience or customer facing experience
- Education and/or sales experience in Pathology, Histology, Immunology strongly preferred
- Must be results-driven and possess exceptional negotiation skills
- Ability to work within a Team Selling Model and engage field-based resources as necessary to advance opportunities
- Aptitude to learn new systems and retain technical information
- General knowledge of CRM systems is preferred. Salesforce.com experience is a plus
- Excellent communication skills and the ability to build relationships in-person, video/telephone and through email
- Ability to work effectively in a small organization, while influencing decisions
- Highly effective time management and organizational skills
- Process orientated, with a strong knowledge of selling, marketing & standard customer care process
- Willingness for approximately 30% overnight travel
The hiring range for this position is $90,000 - $125,000 per year, which may factor in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. Our full-time regular positions also include an annual performance-based bonus (or a sales incentive plan) and long-term incentive units (equity) provided as part of our compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Akoya’s excellent benefits program includes a selection of Medical and Dental plans, and Life, AD&D and Short-Term Disability insurance, Tuition Reimbursement, 401(k) with immediate Company match vesting, Company paid holidays and more!
Akoya values bringing together individuals with diverse backgrounds. We are proud to be an Equal Opportunity/Affirmative Action Employer. We do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
Salary : $90,000 - $125,000
