Automotive Business Development Agent/Greeter-Alan Byer Volvo

Alan Byer Volvo/Alan Byer Cars is seeking an experienced Greeter who will drive additional sales by working closely with our business development and sales team. You will be responsible for handling internet leads, incoming phone calls, walk-in sales prospects and service department customers with the goal to generate further product interest and sales.

The ideal candidate will have outstanding communicative ability, create intelligent and informative emails, and possess a strong sense of urgency. Familiarity with Volvo models and all other brands is a plus. Articulation is essential.

Responsibilities for this position include

1) Meet and greet customers in a professional manner in-person & on the phone. Determine the nature of incoming calls and direct to the appropriate department.

2) Answer phone quickly and politely. Must be able to take a thorough message and communicate message to the appropriate department in a timely matter

3) Assist with sales, service and parts operations. Cashiers, filing, accounting work as required.

4) Must communicate with customers, employees, vendors, etc. in order to make the operation flow smoothly each day.

5) Handle customer complaints with integrity and direct customer complaints to the Service or Body Shop Manager.

6) Be the first and last impression of the dealership

7) Become familiar with our Dealer Management System and how vehicle information is transmitted to our web sites.

8) Have a working knowledge of our current inventory and the inventory location.

9) Convey basic sales information to prospects that walk in and on phone calls

10) Set up Sales appointments whenever possible.

11) Be able to multitask under pressure

Requirements

Applicants must be tech and digitally savvy

Experience in customer relations preferred.

Valid driver's license

Positive attitude

Professional appearance

Clean driving record

Be Part of a Team:

-utilize the knowledge and skills of the sales team to improve your talent
-offer your skills and knowledge to help sales team members improve their talent
-use your observations of day-to-day activities to make suggestions at meetings
-communicate effectively with Sales, Service, Parts, Recon and other departments

Requirements for Success:
-be timely, well dressed, personable, organized, math minded, communicative, attentive, precise, technological, outgoing, determined, goal oriented and professional.

Job Type: Full-time

Pay: $20.00 - $22.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person