Job Posting for Customer Service Representative - State Farm Agent Team Member at Alan Parker - State Farm Agent
ROLE DESCRIPTION:
As a Customer Service Representative with Alan Parker State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions and billing clarification.
Support licensed team members administratively, including setting appointments.
Enhance office organization.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Experience in office administration or sales is preferred
BENEFITS:
Hourly pay
Growth potential/Opportunity for advancement within my office
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