What are the responsibilities and job description for the General Manager position at Alejandro's?
General Manager - Alejandro's / El Charrito Express
Minimum Qualifications - Candidates who do not meet the minimum will NOT be considered.
Minimum Qualifications - Candidates who do not meet the minimum will NOT be considered.
- Minimum 10 years of work experience.
- Minimum of 5 years of experience in restaurant or hospitality management.
- Prior experience as General Manager. Will consider qualified candidates with Assistance Manager Experience.
Position Qualifications
- Additional operations and/or leadership experience is strongly preferred.
- Prior general management or assistant general management required.
- Preferred experience in a high volume, faced paced restaurant with P&L management responsibility.
- High school diploma required, associated degree preferred.
- Food Safety Manager Certification required – must complete shortly after hire.
- Exceptional leadership skills – ability to motivate, inspire and develop a team.
- Passionate about execution, hospitality, and service.
- Places a value on diversity and shows respect for others.
- Proven ability to problem solve and handle high-stress situations.
- Ability to work weekends, holidays, evenings, and additional shifts as needed.
- Bilingual English and Spanish preferred but not required
General Management:
- Coordinating and optimizing front- and back-of-house quick service restaurant operations.
- Controlling operational costs (labor, COGS, Opex) and promoting efficiency.
- Responsible for managing operating profits and meeting budget targets.
- General administration.
- Report directly to owners.
- Overall restaurant operations execution, scheduling, and management of staff.
- Interprets financial and operational reports and schedules; works with owners to and identifies gaps in operating performance and develops solutions to ensure that operating goals are achieved.
- Hiring and training new team - This is a new restaurant with a unique experience of growing a business from the ground up. Train new employees on proper customer service practices. Implement policies and protocols that will maintain future restaurant operations. Provide input and work alongside owners to meet financial objectives by forecasting, adjusting labor expenditures, practicing portion controls, preparing budgets, and analyzing variances. Help develop and foster an enjoyable and healthy company culture.
Customer Service:
- Greeting and advising customers.
- Makes sure that all employees put “Guests First” to ensure a respectful and enjoyable. environment, satisfied guests, and repeat business.
- Fostering positive customer relations.
- Addressing customer inquiries and complaints.
Human Resources Support:
- Recruiting, training, and supervising staff.
- Working to create and maintain a respectful and enjoyable environment for our employees.
- Conducting performance appraisals and setting targets.
- Optimizing workflow and productivity.
- Help maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings, and implementation of company policy.
- Determines job assignments on a shift-by-shift basis.
- Develops an environment of constant development of associates, including informal shift reviews and participates in the development of written evaluations every six months.
- Hire, train, retain, and develop staff to take on a larger role.
- Manage schedules and shifts.
Supply Chain and Culinary:
- Keeping abreast of inventory and ordering supplies.
- Monitoring product quality and handling vendors.
Compliance Health And Safety:
- Ensuring compliance with licensing, health, and safety regulations.
- Establishing and maintaining policies and protocols.
- Make sure food preparation, handling, and storage guidelines are consistently followed.
WHO WE ARE:
MONCADA GROUP - alejandro's / El Charrito / Lalla Grill
REAL PEOPLE - Employees are more than just employees to us, they are our family. We are always moving, striving for more, and hungry for greatness. We are open to fresh, innovative thinking.
REAL PEOPLE - Employees are more than just employees to us, they are our family. We are always moving, striving for more, and hungry for greatness. We are open to fresh, innovative thinking.
REAL CULTURE- Proud and excited to bring a new concept to Monterey.
DEVELOPERS & ENTREPRENEURS - We take action and take accountability. We're building a lifestyle brand and experience.
WHO YOU ARE:
Do you love to motivate others? Do you thrive on developing people? LOVE FOOD? Then this is the opportunity you have been waiting for!
General Manager, you will develop your team, lead your team to achieve goals and objectives, and uphold the brand expectations. You are responsible for driving profitability, and operational excellence. You will earn the respect and trust of others by taking initiative and honoring commitments. Make timely, informed decisions and own outcomes for those decisions. Sees the 'big picture'; understands how operational and support functions work together for the growth and success of the business.
A General Manager is a leader who can build a team and develop an existing team of top performers by training and developing skills, providing clear, consistent direction, and recognizing individual and team contributions. A GM oversees recruiting, training, management, P&L management, and overall operations of the restaurant to ensure excellent customer service, high-quality foods, people development, food safety, store cleanliness, and maximum profitability. A GM also oversees communication, acts as a liaison with other leadership, and facilitates a focus on the company’s culture and values.
Salary & Benefits:
Salary & Benefits:
- Salary range DOE
- Annual bonus
- Paid vacation
- 401K Matching
- Health Insurance
Salary : $75,000 - $100,000
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