Dental Receptionist

Job Summary: The Dental Receptionist represents the practice in all facets of patient services, which may include, but is not limited to; greeting patients, answering the telephone, scheduling appointments, maintaining patient records and coordinating patient flow. The Appointment Coordinator is the Director of First Impressions and is responsible for effectively managing the schedules while meeting and exceeding daily production goals. Any changes, cancellations, etc. must be handled appropriately, ensuring that all providers are scheduled to meet their daily goals

Essential Duties: Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals. Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures. Schedules and adjusts patient appointments to maximize the patient care and reach practice profit target. Manages the daily, weekly, and monthly calendar to meet the practice production and collection goals. Establishes, maintains and keeps patient files and records up to date (i.e. emails, address, phone number, insurance information, etc.). Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments. Prepares correspondence, memos, condolence letters, and other documents, as requested by doctor. Uses computer, fax, or courier service to transmit information or documents when requested. Keeps the front desk and reception areas clean. Organizes magazines to keep current and neat. Waters the plants. Performs necessary duties associated with checking patients in and out. Record treatment information in the patient's chart. Enter type of treatment planned for the next appointment, and the amount of chair time, doctor time and assistant time needed. Produces the doctor's call list and provides to the doctor each day, as necessary. Calls Patients the day before to remind them of a scheduled appointment time, or monitors the automatic communication system and maintains accuracy. Adheres to all safety and health regulations. Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed.

One to two years experience and Dentrix knowledge would be helpful.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Dental receptionist: 2 years (Required)

Work Location: In person