Cloud Administrator

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. We prize diversity and inclusion, the intellectually curious, the inventive, and the forward-thinking. We invite you to influence the way we work and define the way we embrace tomorrow.

AlixPartners has a Hybrid Work framework to support our employees. How this works in practice varies by geography and function based on client and team requirements. As this framework is new post-COVID-19 pandemic, it may also change over time.

AlixPartners requires COVID-19 vaccination as a condition of employment for this position, subject to reasonable accommodation.

What You'll Do

An opportunity has become available for a Cloud Administrator to join our Cloud, Client Services, and Innovation team in Southfield, MI. In this important role, you will support both internal and client-facing cloud-based platforms and systems. This position is a key member of the Cloud, Client Services, and Innovation Team with the IT/ETS groups and is responsible for day-to-day operational and technical support in the areas of systems and network engineering across all systems and platforms.

Known internally as CCSI Systems Senior Engineer, this is a full-time position located in Southfield, MI, Chicago. IL, or Dallas, TX, reporting to the Director of Cloud and SaaS Operations. Paid relocation is not available.

• Assist in the design and operations of AlixPartners' Cloud Platforms – including Azure and AWS.
• Participate in defining and implementing the overall structure and standards for systems documentation.
• Provide day-to-day systems, server, and network engineering support functions for various systems and platforms, including, but not limited to, Microsoft Windows servers, Active Directory, various distributions of Linux infrastructure, and 3rd party application platforms. Participate with cross-discipline teams as necessary.
• Analyze, report, and advise on various systems and applications performance issues.
• Research and implementation of new Azure tools to improve efficiency, performance and cost effectiveness.
• Limit downtime on all environments
• Participate in the creation (or modification) of documentation activities related to system configuration, policies, and procedures.
• Continue to mature our Azure DevOps platform and CI/CD pipelines.
• Acquire knowledge, via both formal and on-the-job training of the various 3rd party packaged software applications and custom solutions used to provide systems monitoring, management, and reporting within the Digital service offering.
• Additional responsibilities as identified.
• This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities

What you'll need

• BS or BA in Computer Science, Management Information Systems, or related field is preferred; a minimum of three (3) years of experience; experience may be considered in lieu of formal education.
• Minimum one (1) year experience working in Microsoft's Azure Platform with both their PaaS and IaaS offerings
• Experience working with Azure in a "DevOps" role – utilizing Git version control processes and automating/scripting environment deployments from Azure "DevOps" (formally "VSTS")
• Relevant certificates in Azure, DevOps, etc. highly preferred
• Experience with automation/orchestration of Azure technologies. Examples: PowerShell/ARM Template scripting, Azure Automation, Chef, Puppet, etc.
• Experience working in a DevOps/Agile team setting and working in and/or implementing "compliance" environments such as SOC2, ISO27001, HIPAA, etc.
• Exposure to Amazon's AWS / EC2 infrastructure (or similar provider) desired
• Progressive experience in supporting information systems implementation, support, and monitoring, preferably within a predominantly Microsoft environment
• Experience in large, production-oriented service operations, with experience in a 24x7x365 service delivery model supporting critical business operations with large data volumes
• Ability to work well as an individual and as part of a team
• Must become familiar with, and promote and abide by, all Firm values as defined by the AlixPartners' Code of Conduct and in terms of Ethics, Diversity and Inclusion
• Must have the ability to work full time in an office and remote environment; Must be physically able to sit/stand at a computer & work in front of a computer screen for significant portions of the workday

In addition to a positive workplace, the firm offers a comprehensive compensation package including an excellent benefit program (health, vision, dental, disability, 401K, tuition reimbursement).

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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