Associate Recruiter

The Recruiter is responsible for driving all aspects of the talent relationship management process for exempt and non-exempt candidates with All About People's clients. This may involve full cycle recruiting (screening, scheduling, interviewing, testing, managing the hiring manager relationship, negotiating, employment branding, benefit and culture questions, and follow through after the candidate is hired).

JOB DUTIES AND RESPONSIBILITIES

Recruitment and Candidate Placement

• Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends.
• Analyzes client recruiting needs and works with business development team to develop and deliver recruiting strategy.
• Develops and maintains relationships with recruiting sources.
• Ensures successful implementation of strategic recruiting plan.
• Ensures timely candidate placements and healthy pipeline of qualified candidates.
• Understands client’s needs to create accurate job order and successful candidate placement.
• Maintains regular communication with client regarding order status and candidate updates.
• Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions.
• Develops and delivers client orientation/on-boarding programs for temporary employees.
• Maximizes temporary employee conversion and direct hire fee income.

Account Service Delivery

• Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective.
• Develops plans to ensure we are meeting client expectations.
• Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance.
• Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience.
• Seeks first-hand client feedback and applies information to improve service.
• Conducts site surveys.
• Documents order activity in operating system.
• Maintains regular contact with client regarding orders (e.g., order confirmation and status updates).
• Participates in client meetings, analyzes client needs, and takes orders.
• Manages co-employment issues and works with HR to make determination about the employment status of temporary workers.
• Monitors employee turnover and absenteeism, taking action as appropriate.
• Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk.
• Resolves reporting and billing issues.
• Reviews and manages internal reports.
• Provides additional administrative support, as necessary, to ensure internal and external client satisfaction.

Account Development

• Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client.
• Participates in routine business reviews.
• Participates in account-specific lead sharing meetings.
• Conducts skill alerts, increasing client awareness of All About People's suite of offerings.
• Communicates the value of All About People's programs and services to the client and temporary employees.
• Identifies potential business opportunities and facilitates connections between clients and All About People products.

Candidate Engagement

• Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations.
• Demonstrates concern for candidate career growth and development, as well as personal goals and needs.
• Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client.
• Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities.
• Responds to candidate inquiries and addresses challenges in a timely manner.
• Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective.

JOB QUALIFICATIONS

• High School Diploma or equivalent, Marketing, or related field relevant experience.
• 2 years recruiting, staffing or vendor management experience.
• Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates.
• Must be able to function in complex and matrix environments with multiple stakeholders.
• Ability to develop strong working relationships with all levels of individuals is essential.
• Good communication (both verbal and written), negotiation, interpersonal and decision-making skills are required.
• Individual must be able to function independently/autonomously yet know when to get management involved.
• Must also be comfortable presenting to and influencing many levels of management both within All About People and the client.
• Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations.
• Attention to detail - with the ability to multi-task, use sound judgment and prioritize are necessary.
• Strong leadership, problem solving and decision making skills required.
• Must have proficient computer skills including Word, Excel and PowerPoint.

All About People, Inc. is an equal opportunity employer committed to employing a diverse workforce.