Office Manager

Banyan is currently recruiting an Office Manager to join our team.

We will be providing services to a primary substance use disorder population, specializing in treatment for Veterans and active duty members

• Competitive Salaries- Ranges to be further discussed in interview! 

• On-site 
• 21 W Clarke Ave Milford, DE 19963  

• Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 16 locations throughout the United States. Banyan Treatment Centers offers an environment for growth, not only for our clients, but for our professionals, too.

We provide:

• A fast-paced, collaborative work environment that encourages feedback and creative input
• Weekly Pay-Cycle- pay day is every Friday!
• CPR Training
• Continuing Education Units- counts towards license renewal!
• Internal promotional opportunities
• Annual merit increases
• Employee Assistance Program
• Meal Incentive Program
• Referral Program
• OT for hours worked on a Holiday 
  • Full-time employees enjoy:
    • Medical, Vision and Dental Insurance
    • Whole and Term Life Insurance
    • Short and Long-term disability Insurance
    • Retirement Savings Plan
    • Paid Time Off
    • 6 Paid Holidays
    • Rotating Holiday Schedule

The Office Manager is an integral part of team! This position reports to the Executive Clinical Director and has a dotted line to Human Resources.  They are responsible for all administrative tasks, onboarding, and training compliance. 

Essential Functions:

• Maintains a strong sense of customer service while working with different people including, but not limited to, a primary substance abuse population, Executives, Directors, employees and Human Resources. 
• Assists Human Resources with new hire paperwork, onboarding, file maintenance and training compliance.
• Responsible for maintaining and distributing patient funds.
• Responsible for maintaining and managing petty cash.
• Manages cigarettes/tobacco order- verifying funds for payment, placing order, recording payment in each
  patient’s account and distributing cigarettes to patients
• Prepares patient property for discharge.
• Assists all departments in acquiring patient signatures and other required paperwork. 
• Maintains supplies and forms on property. 
• Treats patients with dignity and respect. 
• Responsible for necessary errands such are going to the bank and post office. 
• Answers all incoming calls and forwards to appropriate resource.
• Responsible for external and internal mail. 
• Ensures all visitors are screened for identity before allowing them on property. Ensures visitors sign visitor log
• Responsible for manning the front desk- when desk is unattended, ensure calls are either forwarded or desk is covered by another staff member
• Assists HR in maintaining the accuracy of HR documents and forms, ensuring they are neat and up-to-date.
• Assists HR in auditing personnel files, ensuring adherence to all regulations.
• Monitors employee completion and maintaining CEU’s in accordance with laws.
• Uploads new hire paperwork into employee personnel file. 
• Notifies HR of all employee status changes.
• Notifies HR of insurance and payroll errors on behalf of employees.
• Guide new hires through orientation process.
• Assists HR in collecting / managing annual open enrollment for employee benefits.

Qualifications:

• 2 years of clerical experience, preferably in the substance abuse field.
• Experience with Microsoft Excel.  
• An Associate's degree or higher is preferred. 

Skills:

• Excellent interpersonal skill
• Adaptable and willing to learn
• Impeccable customer service
• Knowledgeable of the local community
• Self-starter
• Strong computer skill
• Organized and efficient

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.