What are the responsibilities and job description for the Escape Room Assistant position at All In Adventures Escape Rooms?
This position is perfect for someone looking to work 2-3 days with 10-15 hours or less. It is great for a college student or stay at home parent! Apply today!
As an Associate, you will:
- Greet new guests as they arrive for their scheduled appointments, or simply stop in to inquire about the experience
- Good verbal skills are important as you will be informing guests about the overall experience, theme options, and safety rules and regulations
- Good manners will go a long way as you guide each guest to their selected escape room
- Even if they beg, you won’t give away clues, but you could be asked to interpret a theme’s overall mission to help our guests get moving
- After guests exit their selected rooms and desire to share their experiences, you will be there to support, encourage and affirm their game strategy, plus invite them back in the future
- Support the daily operations of the facility; including the quick, accurate recovery of each mystery room immediately after use
- Have an open ear to any guests who may express any dissatisfaction with their experience; escalate those grievances to the appropriate manager
- Assist with the arrangement of furniture, backdrops, props or window displays, as outlined by company standards
- Ensure signage, written game clues, etc. reflect appropriate changes in themed promotions and upholds company guidelines
- Perform daily end-of-day register tasks
KEY COMPETENCIES NEEDED
Sales Orientation
Attention to Detail
Dependability
Teamwork
Verbal Communication
Instills Trust/High Integrity
A Positive “All In” Attitude Friendliness/Professionalism
Independence
DESIRED TRAITS
No clue or puzzle solving experience necessary, but previous sales, customer service, guest service, hospitality, theme park, retail or restaurant experience a plus.
Training will be provided to all new hires. You just need a positive attitude, a willingness to provide outstanding guest service, and a desire to succeed.
REQUIREMENTS FOR CONSIDERATION
Must be at least 18 years of age
Able to lift up to 50 lbs
May be required to pass company background screen and reference check
Able to work a flexible schedule, including nights, weekends and holidays
Job Type: Part-time
Pay: $8.50 per hour
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Deep cleaning all rooms between experiences and continuously disinfecting high touch areas
Staff wearing masks and gloves and washing hands frequently
Ability to commute/relocate:
- Raleigh, NC 27616: Reliably commute or planning to relocate before starting work (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location