Program Assistant II

Admissions and Records are dedicated to student success by providing proactive, accurate, and timely information regarding application, registration, institutional navigation, and academic policies. We are committed to providing responsive, considerate, respectful service to students, faculty, staff, and the community.
 
*This is a temporary position. The successful candidate will conclude the position after 999 hours worked or 170 working days completed, whichever comes first*

 

Serve as the first point of contact with students. Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
Answer phones, respond to voicemails, and assist students/visitors at the front desk and in the lobby with application and registration.
Review student applications and documents.
Assigned data entry/processing functions.
Help register students at the counter and issue photo ID cards.
Help maintain student files. Scan admissions and records documents as requested.
May assist with providing appropriate information to program-specific students.
Participate in District-provided in-service training programs.
Perform other duties related to the position as assigned.
Assist A&R staff or Director, as assigned.
Qualifications:
Have good customer service and telephone skills
Knowledge of computer skills (Outlook, Teams, Ellucian Banner)
Bilingual (preferred)
Be knowledgeable of department and college form procedures
Be able to navigate the MyHancock portal
Be a team worker
Be able to work in a fast-paced environment
Able to give and take oral direction
Dependable and punctual
 SALARY:
$16.98 an hour 

A current and complete resume/CV of education and professional experience. 

Work Schedule and Locations:
If Santa Maria Only: 37 hours, Monday thru Tuesday (9:30 a.m. to 6:00 p.m.), Wednesday thru Thursday (8:00 a.m. to 4:30 p.m.) Friday (8:00 a.m. to 4:00 p.m.)
If Lompoc Only: 37 hours, Monday thru Tuesday (9:30 a.m. to 6:00 p.m.), Wednesday thru Thursday (8:00 a.m. to 4:30 p.m.) Friday (8:00 a.m. to 4:00 p.m.)
If Lompoc/Vandenberg: 37 hours, Monday thru Tuesday (9:30 a.m. to 6:00 p.m.), Wednesday thru Thursday (8:00 a.m. to 4:30 p.m.) Friday (8:00 a.m. to 4:00 p.m.)
If VSFB Only: 20 hours, Monday thru Thursday (10:00 a.m. to 3:00 p.m.)

Allan Hancock College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Hancock College will not sponsor any visa applications.

Salary : $17