Customer Service/Bindery Operations

COMPANY OVERVIEW:

Allegra, located in Red Wing, MN provides digital and print marketing communications services – from planning and creative development through production and delivery – for local and regional businesses, institutions and non-profits. Allegra of Red Wing is a franchise member of Allegra Network, a top 150 franchisor with over 600 members operating under different brands and all focused on marketing and creative communication services.

Our mission is to enhance the value of the businesses we serve.

POSITION SUMMARY:

We are currently seeking a professional and energetic Customer Service/Bindery Operator to work with customers, take orders, and perform light print bindery production work, and deliveries.

What we are looking for: (Candidates MUST meet these requirements in order to be considered):

Experience and Skills:

• Bachelor’s or Associate’s degree preferred but not required.
• Knowledge of print industry, estimating, and use of Printers Plan software preferred.
• 1-3 years of print production and/or graphic design experience preferred.
• Computer literate with proficiency in MS Office (i.e. PowerPoint, Word and Excel) and the internet for research purposes.
• Professional appearance, excellent communication skills and a strong sense of urgency to get things done.
• Strong attention to detail and experience in managing multiple projects and deadlines for customer orders in a quality manner.
• Ability to prioritize work, work independently with minimal supervision and follow-up on tasks in a timely fashion.
• Ability to maintain a pleasant, out-going demeanor and work in a team environment.
• Be both honest and punctual

What You’ll Do (Position Responsibilities)

Summary:

Essential Duties for the position include, but are not limited to, the following:

• Print and bindery production work, to include cutting, folding, binding and other bindery functions.
• Customer Service to include working with customers, taking in orders, basic print operations,
• Customer deliveries.
• Occasional answers in-person and telephone inquiries from customers and prospects and advises them on the most effective and efficient ways to fulfill their requests.
• Perform all other duties, as may be necessary, from time to time.

Compensation:

Hourly wage and flexible hours.

What’s next?

If you have the experience and skills we are seeking and you enjoy helping businesses grow, please forward your resume for our review and consideration.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
We have reduced lobby hours and follow all Covid laws and protocols.

Ability to commute/relocate:

• Red Wing, MN 55066: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Graphic design: 1 year (Preferred)

Work Location: One location