What are the responsibilities and job description for the Receptionist position at Allen Orthodontics?
At Allen Orthodontics, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.
Summary of Essential Job Functions:
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Help patients schedule appointments and resolve their questions via phone, text, or email.
- Welcome patients and check them in for their appointments
- Collect payments made at the front desk
- Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
- Scan and file mail and other crucial documents
- Other administrative tasks as assigned
- Help in providing an exceptional experience for every patient on every visit
Requirements
- Exceptional customer services skills
- Friendly and welcoming phone voice
- Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
- Ability to educate and influence patients
- Excellent verbal and written communication skills and the ability to make decisions independently.
- Strong team-player
- Knowledge of Microsoft Office business applications
- High school diploma or general education degree (GED)
- Bilingual in Spanish (Required)
- Compensation: $18 - $20 per hour
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
- No weekends
Language:
- Spanish (Required)
Work Location: In person
Salary : $18 - $20
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