Program Manager, Employee Experience

The medical aesthetics business is ripe for rapid growth and disruption, and we are looking for an experienced Associate Employee Experience Program Manager to add to our high performing team to do just that.

Our team has successfully launched a new and innovative technology platform, Allē, which serves millions of consumers, tens of thousands of aesthetics providers and thousands of colleagues throughout the US. Since its launch in November 2020, Allē has delivered curated promotions, personalized experiences and had millions of consumers use it as part of their beauty journey.

We’re looking for an Associate Employee Experience Program Manager as we prepare to launch a new array of game-changing technologies on our successfully adopted platform. If you’re interested in working within a startup-oriented environment, while having the backing of a very large company, please read on.

As the Associate Employee Experience Program Manager, you will report to the Senior Program Manager, Employee Experience, as well as continuously collaborate with key stakeholders across the business to solve the most important technical problems.

You Will

50% - manage recruitment and pre-hire processes:

• Oversee contractor/vendor recruitment, interview coordination and partner with Talent acquisition to support FTE hiring and the pre-hire process.

• Audit recruitment trackers and tools to ensure data is accurate and mapped correctly.

• Own relationships with recruitment agencies and internal recruiters to help remove bottlenecks in the recruitment process.

• Manage contractor extension process.

• Host interviewer training sessions for New Hires.

• Build and maintain structured interview plans and candidate prep guides in our applicant tracking system.

• Aide hiring managers with pre-paring and onboarding New Hires.

• Identify opportunities to enhance the candidate experience and improve the efficiency of the entire recruitment through pre-hire process.

50% - assist with employee experience programs:

• Help update learning assets that support new hires and ongoing employee development in Udemy and Confluence.

• Track employee milestone data and provide organizational updates when needed.

• Partner with the team to coordinate various culture, innovation, diversity & inclusion initiatives and programs.

• Recommend and implement new processes for improving the employee lifecycle.

• Support the organizations University programs. 

Required Experience and Skills

• Bachelor’s degree or equivalent experience

• 3-5 years of experience in recruitment, employee experience, or operations

• Detail-oriented

• Ability to adapt to new technologies and processes

• Strong problem-solving skills with a desire to own projects

• Ability to effectively communicate to a variety of stakeholders

• Ability to manage multiple priorities and work independently

• Ability to work and multi-task in a fast-paced environment

• Assisting others to be successful as a team

Our Core Values

• Be Humble: You’re smart yet always interested in learning from others.
• Work Transparently: You always deal in an honest, direct and transparent way.
• Take Ownership: You embrace responsibility and find joy in having the answers.
• Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self-educate and improve your skill set.
• Show Gratitude: You show appreciation and return kindness to those you work with.