What are the responsibilities and job description for the Retail Manager AT&T - Kirkwood position at Alliance Mobile (MMS)?
Wireless Retail Store Manager
Hiring Immediately!
Alliance Mobile - #1 National Retailer for AT&T
Alliance mobile has become one of the largest AT&T National Authorized Retailers in the County, with over 160 locations in 11 different states. We are known for our wireless and entertainment products and provide an exceptional experience in every interaction. We continually strive to be valued by our carriers, admired by our competitors, preferred by our customers, and respected by our communities.
COVID-19 Update
With everything happening during this pandemic, our employees and customers are very important to us. We now all wear masks at work, have hand sanitizer stations, we are washing hands after every customer transaction, extensive cleaning, and social distancing between every customer and employee.
Roles and Responsibilities:
Join our AT&T family where innovation, collaboration, customer service, and exciting entertainment products all come together. You’ll be leading a team of best-in-class salespeople who thrive in a collaborative culture to exceed sales targets, develop our team, and work together to deliver exciting TV and mobility products to customers. The Store Manager is responsible for store profitability, sales, customer experience, and leading/supervising/coaching all sales associates. AT&T encourages community involvement- we look to our leaders to understand the communities and customers that they serve. Strategic thinkers who champion change will thrive in this sales-centric environment. The successful Store Manager will work a retail schedule, including evenings, weekends, and holidays as required, and adapt quickly to the constantly changing environment of the wireless industry.
Primary Responsibilities:
- Maximize profits in all aspects of the business
- Coach and develop employees to ensure efficiency and performance in the location
- Interview, hire, and make necessary discipline decisions, including terminations, for store personnel
- Complete Training requirements with each staff member on a weekly basis
- Store Operations
- Create and maintain store scheduling
- Consistently demonstrate excellent leadership and coaching skills
- Support Team and assist with customer transaction
- Perform role plays with personnel on a regular basis to demonstrate “what right looks like”
- Partner with Trainers to complete New Hire Training / On-boarding
- Comply with Corporate policies for deposits, mail, communication, etc.
- Keep the integrity of the company to the highest level and demand the same from each staff member
- Work a minimum of 45-50 hours a week
- Communicate with the Corporate office team
- Lift upwards of 25 pounds when necessary
Qualifications:
- Minimum 2 years of sales management experience
- Experience in coaching and developing employees
- Excellent sales skills and demonstrated ability to meet or exceed performance standards
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to operate a personal computer, wireless equipment, copier, and fax
This does not include ALL responsibilities; this is just a simple breakdown. Duties can be added or taken away at any given time
Benefits and Compensation:
- Salary Commission
- Medical, Dental, Vision, 401k
- Sales Competitions
- Internal Promotion Opportunities
- Accruing Paid Time Off
- Holiday Pay
- Bonuses
- 57% of AT&T Wireless Bill and more Employee Discounts
- College Book Reimbursement
- Social Gatherings
- Mentorship Program
Deliver a World Class Experience to our Clients in our Communities to keep them connected where they Live, Work, and Play as AT&T’s #1 Partner.
You may be invited to complete a phone interview, so make sure to watch your email for updates!
Apply Now!
Apply Now!
http://www.allianceatt.com
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